Reviews

• May be last time

  Submitted on: 08/27/2009

  Have stayed here a few times before, may be the last. arrived on 8/8/09 for wedding anniversary, had reservations, room was not ready, told to leave phone number, ...

  Have stayed here a few times before, may be the last. Arrived on 8/8/09 for wedding anniversary, had reservations, room was not ready, told to leave phone number,find something to do for an hour and half or two, would call when room was ready. Paid 5.00 to park for nothing,drove around for 1 1/2 hours waiting, had to pay again to park to eat because our plans were going to be late because we could not get into room to get ready. Never recieved a phone call, was told sorry, forgot, a few more minutes, was ignored in the lobby, finally asked again, told a few more minutes again. Was getting ready to leave, finally was given a key card and told to wait once again. Finally just went to room to see if we could get in. We were not the only UNHAPPY guests that day. Will probably choose somewhere else next time.

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• Very good, but not great

  Submitted on: 09/15/2008

  Well, this is supposedly a four-star hotel, and i'm not sure i'd put it in that class. there were a few things that i found off. black ...

  Well, this is supposedly a four-star hotel, and I'm not sure I'd put it in that class. There were a few things that I found off. Black scuff marks on the wallpaper, on two different walls, and more marks on one of the bathroom doors. Cobwebs in the bathroom. One of the sliding closet doors was messed up, and slide off it's tracks the first time I opened it. I couldn't get it back on myself.. and just left it off and open (I did not call maintenence to have it fixed). The ironing board was a bit hard to access, if you had clothes hanging, which we did. Also, there was only about a foot or two between the closet and one of the beds - very tight. True, these are relatively minor things, but if I'm paying over * dollars a night, I expect a room to be a bit cleaner than this one was. I've stayed in cheaper hotels that were nicer! The staff was great, and helpful. We had breakfast there one morning, and it was fine, though our waiter was a bit slow (both in quickness and attentiveness). You can't beat the location however. Right smack in the middle of downtown, across the street from the Sommet Center and the Country Music Hall of Fame.

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• Centrally located - quiet, clean rooms - highly recommended

  Submitted on: 07/16/2008

  This was our 1st time in nashville - we parked our car in the adjacent underground garage ($14/day) and easily walked to the restaurants, ryman, shops, waterfront, etc. countrywestern hall ...

  This was our 1st time in Nashville - we parked our car in the adjacent underground garage ($14/day) and easily walked to the restaurants, Ryman, shops, waterfront, etc. CountryWestern Hall of Fame is across the street. Nice, clean, spacious 2-room suite. Great linens. Very quiet. Large breakfast buffet has many choices, including made-to-order omelettes. Would definitely recommend this hotel to our friends.

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• Nice Location, not a 4 diamond experience

  Submitted on: 06/18/2008

  The hilton nashville is in a great location. i chose it based on its four diamond rating. it is not a four diamond establishment. the rooms are ok, but that' ...

  The Hilton Nashville is in a great location. I chose it based on its four diamond rating. It is not a four diamond establishment. The rooms are OK, but that's all. I went to the front desk for change for a $10 dollar bill and the clerk told me that he didn't have any money and to go ask the valet. At a four diamond establishment, they would have found me change. I also got a bogus restautant charge added to my room charges, lucky I looked at the bill. By the way, the bill was not presented to my room on the date of departure, the clerk told me, "the guys must not have worked last night". Additionally, each day of my stay (2 people), I was given three bath towels once per day. I take two showers daily on business and had to call for towels each day. Stay at the five diamond Hermitage or the Renaissance.

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• Great downtown location

  Submitted on: 05/19/2008

  This hotel does everything right. my daughter and i visited nashville for a 40th birthday trip. the hilton is within walking distance to nashville nightlife, the riverfront, the country music ...

  This hotel does everything right. My daughter and I visited Nashville for a 40th birthday trip. The Hilton is within walking distance to Nashville nightlife, the riverfront, the Country Music Hall of Fame and the Ryman Auditorium. They have a auto rental kiosk in their beautiful lobby and I was able to rent for one day to visit the Opery and other Nashville attractions. Wonderful breakfast buffet - friendly staff. Best time ever.......

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