Reviews

• Comfort Inn on the River

  Submitted on: 08/08/2009

  Our room overlooked a mountain stream and had a beautiful view of the smokies. the desk clerk was extremely helpful to us in providing advice as to directions, places to ...

  Our room overlooked a mountain stream and had a beautiful view of the Smokies. The desk clerk was extremely helpful to us in providing advice as to directions, places to eat, and in recommending attractions in the area.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• outside in need of paint and a good cleaning

  Submitted on: 07/20/2009

  We stayed 3 days, very noisey, the rooms were so small just the three stayed in the room. i never seen a bathroom so small 4 feet long by 3 ...

  We stayed 3 days, Very noisey, the rooms were so small just the three stayed in the room. I never seen a bathroom so small 4 feet long by 3 feet wide. We didn't go in the pool. look unkeeped. This wouldn't be so bad if your were from a third world country but not up my standards . We were able to get our paper just 1 day (states free paper on website) the breakfast was ok. If you want to stay in a little room, that so noisey you'll get woke up all night long, plus not very clean outside needs to be remodeled at a premium price this is your place. It should be a half star rating to be fair.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Good Stay

  Submitted on: 08/14/2008

  I was a little worried when i booked this room based on other reviews, however, we were more than pleased with our stay. we had a balcony overlooking the little ...

  I was a little worried when I booked this room based on other reviews, however, we were more than pleased with our stay. We had a balcony overlooking the little pidgeon and didn't have any more spiders than you saw walking from shop to shop. Hotel is very close to the road and there seemed to be a lot of Harley action everynight, which I was afraid would keep me awake as I don't sleep well. This wasn't an issue and I slept well every night. In fairness to the Comfort Inn, most hotels in Gatlinburg are along this same strip of road and probably have the same noise issues. I found the beds to be quite comfortable and there were 4 pillows on each bed. The bathroom was quite small, however, wasn't a huge issue as that's not where we spent our time. We did have to get a plunger when we first arrived, as the toilet was plugged, but after plunging, it was not an issue again. When we arrived, we found the front desk staff to be very friendly. The day clerk was even nicer. We were treated very well and everyone working there was friendly. They were very helpful when we had questions or needed directions in the area. We enjoyed the pool at the hotel and rarely found it to be crowded. The pool was deep, which we liked, however, didn't have much shallow area for kids. If you have kids who can't swim, I would strongly recommend taking life jackets t assure their safety. We had no problems finding parking at the hotel. The breakfast area was small and often was crowded when we went down. Very basic breakfast, nothing fancy, but they did have waffles and fresh fruit. Would stay here again.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Pool
  • Activities
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• Don't waste your money

  Submitted on: 07/01/2007

  This hotel was a waste of time and money. the bathroom is too small; it was unclean - toliet would not flush and tub has toliet paper scraps in it. staff ...

  This hotel was a waste of time and money. The bathroom is too small; it was unclean - toliet would not flush and tub has toliet paper scraps in it. Staff was friendly but I would not stay again.

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review
• Very disappointed

  Submitted on: 06/22/2007

  I called for a reservation and was greeted nicely. i asked if it was winthin walking distance to the downtown shops and was told it was. however, that's not ...

  I called for a reservation and was greeted nicely. I asked if it was winthin walking distance to the downtown shops and was told it was. However, that's not true, unless you like to the long 3 mile hike to downtown. The desk clerk was rude, the room smelled of mold and had dirt in the corners. There was noise of loud motor cycles & traffic all night. It reminds me of a shady hotel you would stay at while traveling in the 50's. Or a modern prostitue hotel.

  • Room Quality
  • Staff And Service
  +Click to Show Review
  -Click to Hide Review

• 1 - 5
• 6 - 6