Reviews

• SH Atlanta

  Submitted on: 11/22/2009

  The hotel was great! we couldn't have chosen a better location, because it was close to everything. the staff was very friendly and informative. the only con was we ...

  The hotel was great! We couldn't have chosen a better location, because it was close to everything. The staff was very friendly and informative. The only con was we never were told about the bar on top floor!! The blue Fin has amazing French toast! I would stay at the W again . They even had umbrellas for us to use. Great trip!

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Once was enough

  Submitted on: 08/02/2009

  I stayed at the w with my daughter as it was her first trip to new york. with the bugs epidimic, i was cautious about which hotel i picked. although ...

  I stayed at the W with my daughter as it was her first trip to New York. WIth the BUGS epidimic, I was cautious about which hotel I picked. Although the hotel and the room was beautiful, I was not impressed once our stay began. Problem #1: No dressers. We ended up living out of our suitcases because there were no dressers. There was a closet, but no where to put our smaller clothing items. #2: The tub didn't drain after 3 hours so I had to call engineering; #3: No one came to clean our room. I called the W line at 6:00 p.m. asking them to send someone. For what we were paying, it should have been done much sooner and without my involvement. No, I did not have the DND sign on the door. The concierge staff was very friendly and helpful as were the bartenders and the ambassadors AND bellmen&.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• AMAZING!

  Submitted on: 07/14/2009

  I stayed at the w in march of 2009. when we arrived at around 7 pm est, the people outside were very helpful and carried our bags into the hotel. ...

  I stayed at the W in March of 2009. When we arrived at around 7 pm EST, the people outside were very helpful and carried our bags into the hotel. The check in people were also helpful and helped us find a delicious restaurant near by. We stayed on the 43rd floor. We had a great view and the room was very quiet. The W is an amazing hotel in the center of Manhattan!

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  +Click to Show Review
  -Click to Hide Review
• Spacious Room, Great Service, Great views, Great Location!

  Submitted on: 07/08/2009

  I stayed at the w in times square over 4th of july weekend. we were able to view the amazing macy's fireworks from our hotel room. we were close ...

  I stayed at the W in Times Square over 4th of July weekend. We were able to view the amazing Macy's Fireworks from our hotel room. We were close to many subway stations, and in the heart of Times Square. Everything was in walking distance. The rooms had very comfortable beds and a very modern feel to them. Plenty of space considering we were in Manhattan. The rooms were very quiet. You could not hear people in the next rooms or in the hall. Everyone we encountered working for the hotel was extremely helpful, courteous, friendly, and went above and beyond their job descriptions. There is a beautiful lounge with great drinks and great service as well. We used the concierge daily and they were extremely knowledgable and helpful. They got us reservations at great restaurants, helped us get on the right subways, recommended entertainment, etc. I would stay at this hotel over and over again and plan to with each trip. Fantastic!

  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Room Quality
  +Click to Show Review
  -Click to Hide Review
• W is for ""Wonderful""

  Submitted on: 06/15/2009

  We were a little hesitant about making a reservation at this hotel because of some of the other reviews, but we were very pleasantly surprised. we had a wonderful time ...

  We were a little hesitant about making a reservation at this hotel because of some of the other reviews, but we were very pleasantly surprised. We had a wonderful time at the W Times Square . Our room was beautiful and it looked like it had just been renovated! The little chocolates that were left in the room everyday was a very nice touch, along with the note from the General Manager on our first day. We also noticed that we never hear the housekeeping staff, but the rooms are always clean. Everyone we came in contact with at the hotel were very accommodating and we felt like they genuinely cared about the quality of our stay. There was one staff member in particular who helped to make our stay extra memorable. Gil (I think one of the security staff?) was especially helpful and went out of his way to make our stay more special. We felt like VIPs in the hotel and also that we had a friend who would take care of us. We've stayed in many W's over the years now and the service in general is very good, but the service at this location was outstanding! We couldn't have asked for a more perfect stay.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Dining
  • Security Safety
  +Click to Show Review
  -Click to Hide Review

• 1 - 5
• 6 - 10
• 11 - 15
• 16 - 20