Reviews

• Just OK

  Submitted on: 03/17/2009

  We had to change rooms as our first one was very smelly and had what appeared to be dog poop on the carpet. the second room was still smelly so ...

  We had to change rooms as our first one was very smelly and had what appeared to be dog poop on the carpet. The second room was still smelly so I think that is just how it is there. I would not stay here again. Beds were hard, however the bathroom was quite nice. Location was great though. Not a very good value for the money at all. Glad we only stayed one night.

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• Run, don't walk!

  Submitted on: 11/19/2008

  I have stayed at this hotel several times and had a positive experience. however, that was before quality inns acquired the property. i recently spent 30 miserable days and nights ...

  I have stayed at this hotel several times and had a positive experience. However, that was before Quality Inns acquired the property. I recently spent 30 miserable days and nights there, only because I had prepaid the reservation. The hotel is still a comfortable place to stay, but the staff is atrocious. My TV remote worked fine, but only after I had purchased new batteries for it. The hotel apparently doesn't supply batteries. The towel rack fell off the wall whenever I tried to hang a towel on it. I asked for maintenance, waited a few days and purchased a screw driver and fixed it myself. Ditto the shower curtain rod. Out of 30 days, housekeeping failed to show up on five of them, despite calls to the front desk. Never again!

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• Perfect place in Plano!

  Submitted on: 09/09/2008

  Staff was very friendly, and the room was nice and clean. spacious too and it had a full kitchen, which was a nice surprise. i'll stay again!

  Staff was very friendly, and the room was nice and clean. Spacious too and it had a full kitchen, which was a nice surprise. I'll stay again!

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• Not as advertised

  Submitted on: 06/10/2008

  My biggest complaints are about the breakfast and the maid service. it isn't a hot breakfast, unless you consider oatmeal as making it a hot breakfast. there wasn't ...

  My biggest complaints are about the breakfast and the maid service. It isn't a hot breakfast, unless you consider oatmeal as making it a hot breakfast. There wasn't much in the way of selection regarding the muffins or bagels. In addition, the first day they never restocked so there were even less options. Very disappointed. They never replaced my shampoo. I was there 5 days and somehow they expected me to use that one tiny bottle for the whole week. I should have to ask that they put a new bottle on the counter - most places do it automatically. My only complaint about the room itself was that it was totally outdated and was in a desperate need of remodeling. Since this place has changed ownership I'm hoping they do a remodel.

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• Bravo Quality Inn

  Submitted on: 06/09/2008

  My first review and quality inn deserves it. room was remodeled. linens were new. the room smelled fresh and clean. shower was wonderful. the fridge was a nice touch. everything ...

  My first review and Quality Inn deserves it. Room was remodeled. Linens were new. The room smelled fresh and clean. Shower was wonderful. The fridge was a nice touch. Everything was hassle free and peaceful. LOVED IT!!!!!!

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