Reviews

• The ZaZa Experince

  Submitted on: 06/15/2009

  First expression always say everything ... very boutique and cute. check in was a little slow and if you request a upgrade room be prepare to pay. the dragon - fly nice ...

  First Expression always say everything ... Very boutique and Cute. Check in was a little slow and if you request a upgrade room be prepare to pay. The Dragon - Fly nice but pricey and the room was nice and warm. Pool area is for the pretty people and wanna-be seen folks.

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• Probably would have been nice but...

  Submitted on: 01/25/2009

  After making reservations for one of their concept rooms, 2 weeks before going, i arrived only to find that they had given my room to someone else. we arrived at ...

  After making reservations for one of their concept rooms, 2 weeks before going, I arrived only to find that they had given my room to someone else. We arrived at 8PM but had been assured by the gentleman that I made the reservation with that my credit card number would hold the room until midnight. Furthermore they were full for the night but I could come back the next day and stay if I liked. I would avoid the hotel like the plague and will in the future.

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• Worst Stay ever!

  Submitted on: 01/13/2009

  My husband and i stayed when we flew in from overseas for a wedding. it was the middle of june and he was not allowed to wear his $500 italian ...

  My husband and I stayed when we flew in from overseas for a wedding. It was the middle of June and he was not allowed to wear his $500 Italian leather sandals into the bar because they weren't ""distinguished"" enough! Come on! We had thousands of dollars worth of cash we wanted to spend having a good time in the comfort of our own hotel, but was turned away because of a pair of sandals! Why didn't they make all the tranies leave the pool earlier in the day? Lots of older - shouldn't be wearing a bikini or showing off my leather skin people trying to capture their youth were always at the pool - it was embarassing for them and I am sure none of them were actually staying at the hotel! It left no room for us to even get a seat. Under the right management, this would have been a great place to stay - but it sucked! We had to change rooms when we arrived and we had already napped on the bed - we saw them check someone else in the room while we were moving rooms...they didn't even clean it! GROSS! I will never stay here again and I advise everyone to stay away!

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• Great Hotel!

  Submitted on: 08/25/2008

  We spent 4 nites last thanksgiving and loved it. we loved our room, it was very stylish and comfy and the large balcony was a delite. the weather was perfect ...

  We spent 4 nites last Thanksgiving and loved it. We loved our room, it was very stylish and comfy and the large balcony was a delite. The weather was perfect so we enjoyed eating there for breakfast. Room service was very good for breakfast. Staff was very helpful and friendly too. Booking was no problem at all.

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• The worst Hotel In Dallas, Stay Away!

  Submitted on: 08/05/2007

  Stay away from this dump. the worst service, you will be better off in motel 6. run away, anything but zaza.
  
  we prepaid for the hotel via travelocity. ...

  Stay away from this dump. The worst service, you will be better off in Motel 6. Run away, anything but zaza.
  
  We prepaid for the hotel via Travelocity. When we arrived, they said they we have one smoking room and said we need to go to another cheap hotel at 12 am. The hotel they sent was horrible. They said they will refund our room - they never did, we spend 10 hours fighting them with no result.
  
  They still charge for food we did not eat. The worst ever. Don't go there unless you want really bad experience.
  
  Horrible experience, worst by far.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Dining
  • Pool
  • Activities
  • BusinessCenter
  • MeetingRooms
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