Reviews

• Good Experience

  Submitted on: 09/13/2009

  My family of 5 and i had a good time, the hot tub was working. the front desk person was very friendly, she made sure that a rollaway crib for ...

  My family of 5 and I had a good time, the hot tub was working. The front desk person was very friendly, she made sure that a rollaway crib for my son was in the room when we checked in. Room was clean, and had no problem getting more towels when we needed them. The waffle house menu was outdated. Felt safe on the area we were since we have little ones, that was a plus...Very quite for being so close to the highway. I will recommend!!!

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• Good deal; enjoyed our stay (family of 6)

  Submitted on: 03/24/2009

  This is a very nice hotel. the price was very competitive. another hotel across the street offered the same amenitites but charged about $* more; and the rooms were smaller. the ...

  This is a very nice hotel. The price was very competitive. Another hotel across the street offered the same amenitites but charged about $* more; and the rooms were smaller. The room that we were in had two queen beds and a sofa bed. The location is somewhat remote, but we like it that way. You can be in the middle of town in less than 15 minutes. There is a great movie theater right across the street. Other activities are fairly close by. The pool, hot tub and sauna were nice and clean. Our kids (11, 8, 3) LOVED the pool!! The only complaints that I have are: - pool towels were in short supply - front desk people were not real knowledgeable, but tried to help - the free breakfast was supposed to be served until 9:00am but was gone by 8:15am and not replenished (that was Saturday morning; Sunday morning was much better!!) We will definitely stay there again!!

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• Fine, but location borderline

  Submitted on: 01/08/2009

  Rooms clean, we got adjoining rooms without requesting them, front desk people super. i loved the note in the bathroom which listed the prices for everything from a washcloth to ...

  Rooms clean, we got adjoining rooms without requesting them, front desk people super. I loved the note in the bathroom which listed the prices for everything from a washcloth to the coffee maker if we wanted to take them with us. OK, we get the message. We were passing through. Location was on an interstate exit where it is still early days developing hotels and restaurants, so it feels a smidgeon lonely out there. View was of a vacant lot behind a warehouse... but the price was right. Contrast this to the other Comfort Suites in Amarillo, where there must be 20 well known chain restaurants within a half mile and tons of activity. In fact, we ended up going over to that area to eat. So if you are passing through I'd recommend the other location for convenience and security. I can't however address whether the other location was clean and friendly, since we did not stay there, or whether price reflects better location.

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  • Value For Money
  • Security Safety
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• DO NOT STAY HERE

  Submitted on: 04/07/2007

  My husband and i were going to the mountains and he had to get reports done the night we stayed at this hotel. the internet in the room did not ...

  My husband and I were going to the mountains and he had to get reports done the night we stayed at this hotel. The internet in the room did not work and the staff couldn't have cared less. They were rude and no help at all. The walls were so thin you could hear conversation or whatever else was going on in the next rooms. It is right on the interstate and you could hear traffic all night.

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• Still Not Fixed

  Submitted on: 03/01/2007

  The hot tub still does not work. was looking forward to a nice soak in hot tub after long day at work. front desk clerk didn't know how to ...

  The hot tub still does not work. Was looking forward to a nice soak in hot tub after long day at work. Front desk clerk didn't know how to transfer incoming calls so he told my family that the phones were broken.

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