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Highly recommended!
09/14/2008The hotel was clean upon arrival, and the front desk staff was friendly and helpful at check-in, even though there were 3 of us she was trying to assist ...
The hotel was clean upon arrival, and the front desk staff was friendly and helpful at check-in, even though there were 3 of us she was trying to assist at once. The room does indeed have a full-sized refrigerator with a working ice-maker, as well as clean, fairly new dishes and silverware. The room is set up nicely, and although it was a studio, it felt a lot larger because of the way it was laid out to have the different living areas. There is not a public computer for use to print out documents if necesary, but the front desk allowed me to email an important document to them and they were happy to print one for me. The only caveat with this particular property is that they do not have the best refund policy. Payment must be received in advance for the entire stay. If it's canceled within 24 hours, they will not refund the first night. If you need to cancel after checking in, there is no refund. Because I didn't know if I needed to stay a 3rd night, the online travel website agent suggested I book the 2 nights I definitely needed and call back for the additional night if necessary. This was a great suggestion, and the hotel staff handled my situation beautifully! They were very friendly and extremely accommodating, in that they were able to check me out of the room, and then immediately check me back in on the new reservation for the extra night. I was able to remain in the same room and had a seamless transition through the 2 separate reservations. I do recommend this hotel highly, especially if you are staying for an extended period of time.
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Great deal will do this again
07/24/2008This hotel was a great selection. personnel were friendly, clean and spacious rooms and dishes as well as toaster microwave and refrigerator in the rooms. oh yes the pool area ...
This hotel was a great selection. Personnel were friendly, clean and spacious rooms and dishes as well as toaster microwave and refrigerator in the rooms. Oh yes the pool area even has a barbecue grill and exercise rooms on all the floors. My only complaint was that the bathrooms don't have an exhaust fan in them. Foggy mirrors are a little irritating to me. Down the street from restaurants, gas and grocery store. Besides the mirrors I look forward to staying at this or another Homestead in the future.
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Great bang for the buck!
08/27/2007I booked this room for cheap through online travel website -- and of course was expecting a rat trap, based on the cheap price... however, i was pleasantly surprised at the ...
I booked this room for cheap through online travel website -- and of course was expecting a rat trap, based on the cheap price... However, I was pleasantly surprised at the very friendly staff upon check in, the spacious room (which included a full size kitchen) and wonderful amenities...! You wouldn't get this much anywhere else for the price! If I'm ever in the Cincinnati area again in the future, you better believe I will be looking a another room here!!!!
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You would be a fool to stay here!
07/27/2007Don't stay here:
i reserved and paid for a "queen" bed, but was given a room with a "full" size bed. i called the clerk and was ...DON'T STAY HERE:
I reserved and paid for a "queen" bed, but was given a room with a "full" size bed. I called the clerk and was told the room was listed as a "queen". You can call it a "double king" if you want, but a "full" is not a "queen". I asked for the manager to call me. He never did.
I reserved a non-smoking room. The furniture smelled of old smoke. There were a few burn marks. Maybe it was a former smoking room.
Table in kitchen was at abnormally short height.
Inner shower curtain was filthy.
The hallway off of the elevator smelled of rotten food as if there were a restaurant dumpster in the hall.
I had a friend come over to verify all of this. They concurred with everything I've stated.
Now, I find they billed me for an extra night. I've called twice and not been able to speak with a manager. He has not returned my calls. The first time, the clerk said I had checked out and someone then checked me back in. During the second call, I was told the only way I could be double-billed was for reserving the room with a credit card and then not showing up. That doesn't even make sense for a double billing!
You would be a fool to stay here! -
You don't get what they offer
07/20/2006The hotel advertised both a complimentary weekday breakfast and an evening social hour - they had neither! the appliances in our room needed repair/replaced but we had to wait until ...
The hotel advertised both a complimentary weekday breakfast and an evening social hour - They had neither! The appliances in our room needed repair/replaced but we had to wait until the next day for someone to attend to this matter.
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