Important Hotel Information
- The hotel enforces a strict policy that registered guests must be a minimum of 25 years old. No exceptions.
Hilton Sandestin Beach Golf Resort and Spa
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from $78.57 USD
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Reviews
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Only fair this time.
10/07/2009This was our fourth time staying at this hilton and the first time we were disappointed. we usually stay in the emerald tower but this time i "upgraded" ...
This was our fourth time staying at this Hilton and the first time we were disappointed. We usually stay in the Emerald Tower but this time I "upgraded" to a beachfront room in the Spa Tower. The "beachfront" room was on the 2nd floor with no view of the beach unless you went to the far left of the outside patio and looked to the far right to see a small sliver of the beach. Otherwise, all you saw was palm tree branches and buildings. We were told that "technically" this was a beachfront room. This is a game I would expect from a sleazy Vegas hotel, not from a Hilton resort. All we heard from the room was the pool filters directly beneath us, even through closed patio doors. I complained to the front desk and was told there were no other rooms available. When I asked to speak to the manager all of a sudden a room became available. We were moved to the same room on the 7th floor. The view was much nicer, although not worth the extra money we were paying. The pool filters were still audible from the outside patio but at least not from inside the room. The room was fair although in need of updating. The couch seemed to come right out of a Motel 6. I initially thought the bath tub was very dirty but it actually was so worn the undercoating was showing through in many places. We will not be staying in the Spa Tower again. We paid more money and got much less.
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Aug. Vacation
08/24/2009My family and i stayed at the hilton sandestin and i would recommend it again,and again. sometimes at large hotels the elevators are slow,,,,,no problems here..we were ...
My family and I stayed at the Hilton Sandestin and I would recommend it again,and again. Sometimes at large hotels the elevators are slow,,,,,no problems here..we were on the 10th floor and the room was perfect...would recommend it .
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Beach COPS! And blocked Blackberry
05/11/2009For a beach resort, i felt like i was under house arrest! do not go in lobby without clothes and shoes...pool has no discernible wait staff...thought i was ...
For a beach resort, I felt like I was under house arrest! Do not go in lobby without clothes and shoes...pool has no discernible wait staff...thought I was gonna DIE of dehydration....cafe closes at 2pm!! And beach/pool side bar and cafe closes at 5pm! Crazy stupid hours. Now, room - had to move once because they booked us RIGHT ABOVE the pool filters....now, if they were sold out, I could understand...but they had AMPLE rooms available. We moved...but new room smelled musty and the AC made a HUGE puddle of water all along the patio. The bed side lamp had a broken lamp shade...just generally run down. Also, we left the do not disturb sign on (we did not need new towels ever day...trying to be green here), but the ignored it anyway. WORSE of all...yeah, sure, they had free wifi in the bar downstairs.....you had to pay $10 bucks for room access AND they entire area blocked out Blackberry use....I was DEAD in the water for 4 days of our convention and not until I was out of the resort area 10 minutes down the road did my 100 plus emails come streaming in.....NO EMERGENCY contact via blackberry. How does Hilton expect professionals to stay here and be out of touch!???? Food was only so so - expensive. Front desk was helpful but dang so slow and difficult to deal with...oh, and yeah, on the last day, I was locked out of my room at 8 am when I ran out to put a bag in my car...had to come back into the registration counter to get my electronic key reset so I could get ready for my meeting. Overall, VERY frustrating! Love the area, but will not stay at the Hilton again.
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Great experience
05/05/2009Hotel staff was very welcoming. nice, clean rooms. beautiful views! close to everything!
Hotel staff was very welcoming. Nice, clean rooms. Beautiful views! Close to everything!
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better than expected
05/04/2009We chose the property based on price and location, but had some concerns about what we would find re: the staff. i have to admit our staff contact was fairly ...
We chose the property based on price and location, but had some concerns about what we would find re: the staff. I have to admit our staff contact was fairly minimal, as we encountered no problems with the room, but the ones we did interact with during the normal course of our stay were very pleasant and helpful, including the desk clerk and especially the bell staff. We were put in a handicap-accessible room with no warning or explanation, but it turned out to be nice and extra roomy so we didn't ask about it. Pools were gorgeous (tanners be warned, though; early morning sun is completely blocked at one pool by one of the towers.) Con: Hate to get charged for overnight parking in a self-park surface lot.
