Reviews
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Nice rooms and friendly staff!
11/20/2009We stayed here to be close to the convention center and found the rooms clean and very large. we ...
We stayed here to be close to the convention center and found the rooms clean and very large. We didn
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Can you say flea bag?
11/06/2009I stayed at this dump when i was in town for the consumer electronics show. it is in walking distance to the convention center and i thought it would be ...
I stayed at this dump when I was in town for the Consumer Electronics show. It is in walking distance to the convention center and I thought it would be convienient. Well had I known what I was in for I probably would have booked a room at the Hilton instead which is also in walking distance. The room was bad, toilet over flowed, tub wouldnt drain, etc. If that wasnt bad enough the buffet was stocked with food that looked like it came out of the dumpsters from the other hotels. The customer service at the front desk is non-existant. They wouldnt even print out an airline boarding pass for their guests. I'm trying to think of something positive about my stay there.... I'll get back with you if I ever do. Until then do yourself a favor, stay somewhere else.
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Not a good choice
05/04/2009I stayed in a room that had a broken tv. the front desk said they knew about it but they didn't get around to fixing it. the beds are ...
I stayed in a room that had a broken TV. The front desk said they knew about it but they didn't get around to fixing it. The beds are hard and uncomfortable. The water flow in the shower was very low. It took a lot longer to shower and the water never got that hot. This hotel is located 3 1/2 city blocks from the strip and about 1/2 mile from the monorail. Things are further away than the website says. I would definitely not recommend this hotel and would not stay again.
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Terrible service
03/23/2009We stayed at this hotel on march 14th and were treated terribly by the front desk staff. they refused to give us a copy of our registration. they cut us ...
We stayed at this hotel on March 14th and were treated terribly by the front desk staff. They refused to give us a copy of our registration. They cut us off mid-sentence and didn't even smile. The front desk clerk was abrubt, demanding and very unkind. We called for extra towels and were hung up four times before somebody would bring us more towels. We complained twice about a party and fighting in the next room and nothing was done. I would not stay there ever again. I was extremely disappointed because I always thought Best Western was pretty safe bet as far as hotel chains go. The security chain was broken on the door and we couldn't get the window to lock with out extreme effort and help from a passerby.
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Never Again
11/14/2008I stayed here with my son and was horrified at the dirty, dingy rooms and the rudeness of the staff. my son developed a terrible body rash after sleeping on ...
I stayed here with my son and was horrified at the dirty, dingy rooms and the rudeness of the staff. My son developed a terrible body rash after sleeping on the sheets. I wrote a letter to the corporation about the Hotel and was assured that someone from the Hotel would be calling me to discuss what a nightmare we endured. Of course, no one ever did. For the same price, go stay at Sam's Town.
