Reviews

• Pass on this one!

  Submitted on: 06/11/2009

  They show online remodeled rooms- they don't begin until july 2009. the hotel is in extremely poor shape- very dirty and falling apart. the beds are overly worn and ...

  They show online remodeled rooms- they don't begin until July 2009. The hotel is in extremely poor shape- very dirty and falling apart. The beds are overly worn and the linens have been washed so many times- they are threadbare! The 1970's blue carpet is worn and stained. We checked in-walked up to the room-picked up the phone to complain about the ""remodeled rooms"" and checked out immediately! Additionally they charged for everything- so the rates, which initially look ok- end up being very expensive.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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• Good value - they're remodeling!

  Submitted on: 06/20/2008

  We chose the king kam for it's ease of finding after a late night arrival before we circled the island for a week. having been to kona many times, ...

  We chose the King Kam for it's ease of finding after a late night arrival before we circled the island for a week. Having been to Kona many times, we knew it's dated, but the price and location were fine for our purposes. Our first room's sliding door didn't lock and was accessible from the roof of the shopping area, so they happily moved us to the 6th floor. They have just begun a much-needed renovation, starting with the entire west building. I believe it's supposed to be done by Thanksgiving 2008.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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• Needs TLC

  Submitted on: 09/26/2007

  We found the staff at the desk could care less if we were there or not. the resturant staff were better, but they work for tips. the hotel needs new ...

  We found the staff at the desk could care less if we were there or not. The resturant staff were better, but they work for tips. The hotel needs new everything, from carpets to paint. Our room was never cleaned completly, wrappers under sink in bathroom and just not clean. The pool area needs work, plaster and cement broken every where. We asked for a no smoking room and had to next to the elevator to get a fresh smelling room. We stayed, only because we spent most of our time else where

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• Overall Rooms Poor Value

  Submitted on: 07/29/2007

  Front desk check in was rude not of the island quality. rooms were dirty had looked at 3 rooms before finding one that wasn't complete dirty the carpet was ...

  Front desk check in was rude not of the Island quality. Rooms were dirty had looked at 3 rooms before finding one that wasn't complete dirty the carpet was dirty in each room with large stains on it. The foyer and hall had an extreem smell of mold. Mngt. at check in stated "they were not a rated hotel for several years if you didn't expect to find quality or value for your money or have high expections this was a good place to stay". I had higher standards, not a good value for my money. Leak in drain lines in bathroom water on floor, didn't want to fix or address for 3 days until I finally contacted corp office. Pretty sad. The pool bottom and sides are flaking off by large peices. Traveler be carefull. I found the locals seem to freiquent to pool and hotel quite often and nobody seems mind. The beach quite small used mostly by locals had to move seveal times we were in the way of the canoe placements. No activites for the vistors on site or near other than shopping down the road.

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