Important Hotel Information
- All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.
Reviews
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The Best in Town...
11/18/2008I am a former portsmouth resident and have stayed many, many times in the area returning to visit;i have tried almost all the hotels in the area and this ...
I am a former Portsmouth resident and have stayed many, many times in the area returning to visit;I have tried almost all the hotels in the area and this hotel is the only one we have stayed at repeatedly due to its exceptional quality and value. The rooms are always clean, with very fresh bedding etc. The room set up is great,whether traveling alone or with children. The perfect sized kitchenette which is actually stylish (stainless steel appliances!) more like a mini kitchen than a kitchenette-you can buy a few groceries for snacks or eating in (you could stay longterm; many servicemen-this is on a guard base- and families do so sometimes hard to get a res.); the furniture is modern and stylish and comfortable, even the sleeper sofa. The rooms may seem a little small but that's only b/c they're packed with tons of comfortable and useful furnishings. The TVs are great. As a bonus, there's a great pool and hot tub and the best hot breakfast around. And the staff are wonderful, very very friendly and helpful. If you are looking for a reliable, clean, comfortable hotel with good food and a relaxing pool area, this is for you! Please be aware this is not located in downtown so you will have to drive to get to Main st. Portsmouth to walk around town but it's only a couple miles-this is on the (former) Pease Air Force Base which allows for plenty of easy free parking, charges and no problems with traffic or noise. We even bring our bikes to ride around because there is a conservation area on site for riding or hiking. It's also really easy to hop on the highway and get to Maine beaches or the outlets in Kittery (about 15 mins).
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Hotel Guest's Beware, hotel stay almost cost me 100,000!
03/06/2008Hubby & i checked in both our debit cards declined, asked how much they where trying to charge card they said $325. i said there might be a $300 dollar limit, ...
Hubby & I checked in both our debit cards declined, asked how much they where trying to charge card they said $325. I said there might be a $300 dollar limit, they then tried both cards for one night $175. After still being declined they where rude to us, I asked if they would take check, one woman started to say yes until the other elbowed her and said no, we found out later in our guest book that they do. i was very upset it was snowing very bad out and we had no where to go. luckily we Managed to get money from atm paid for that night. Next day found a bank that did shared branching with our bank and we got cash to pay for that night. Found out monday from my bank that they had tried to charge both our cards 32,500 and both again at 17,500. THEY TRIED TO CHARGE US ONE HUNDRED THOUSAND DOLLARS FOR TWO NIGHTS! I called and told them this, they blew me off and said it couldn't happen because they do it by computer. was then told they would check the computer and talk to the woman who cashed us out. I have sent emails to them and hand written letters, but i have not gotten a response. Our romantic weekend was ruined, it locked down our account we couldn't go out to eat or get gas to get home with. Our bank told us it's considered confirmed fraud. On the smaller side we where told our room would come with fireplace, which it didn't. We where told that if we purchased a suite our room would come with a "free buffet breakfast for 2", come to find out everyone gets this, even if you don't purchase a suite.
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