Reviews
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Poor, Poor, Poor
09/14/2009You can't check in until 3 p.m., because there is no staff available. room key wouldn't work right, had to insert and pull out between 5-10 ...
You can't check in until 3 p.m., because there is no staff available. Room key wouldn't work right, had to insert and pull out between 5-10 times to get in room. No desk help after about 9 p.m. so couldn't ring up to leave a wake up call. Was told their parking was $* plus tax, I found a garage for $* for 10 hours down the street a half block. Overall they need to pick up on the Aloha spirit. Would spend $* more and go someplace else next time.Oh, I had to ask for an ice bucket, then it was delivered with no liner. I might have well been in a third world country as to the service.
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I liked it.
07/16/2009The location is good. the room was excellent and the view very good. the staff is friendly and the room fit our needs.
The location is good. The room was excellent and the view very good. The staff is friendly and the room fit our needs.
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Not so bad...
02/21/2009For the price of $* per day and we're been stay at this hotel for 4 days; for the room is not the best compare to 5 star hotel but, ...
for the price of $* per day and we're been stay at this hotel for 4 days; for the room is not the best compare to 5 star hotel But,the room it's clean, not any fancy, the front desk very friendly(thank you) the price is perfect for us and Don't forget when you come to vacations on the Island like, Hawaii everythings going to be expensive. Next time we will come back to stay at this Hotel again.
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Aqua Marina, Wakiki was horrible
02/03/2009The lock on the door required a series of jiggles and turns to let the door open. carpet was torn. kitchenette and bathroom floors were sticky. bathroom had hair, wood ...
The lock on the door required a series of jiggles and turns to let the door open. Carpet was torn. Kitchenette and bathroom floors were sticky. Bathroom had hair, wood crumbs and small debri on it. The counters were dusty with what I hope was only water stains. The bottom sheet on the bed stopped 6 inches from the end and bunched up. A "houseman" walked in on me while I was napping and a maid knocked as she opened to door to clean my room while I was still in bed in the morning before 9:00am. Their are only 4 rooms per floor and all share a loud hallway that amplifies every noise. The front desk closed at 9:00pm which I found out after repeated calls to quiet the other 3 rooms which were all partying loudly. All staff were also loud in the hallways. The elevators sometimes chose the wrong floors and sometimes chose not to work at all. I was on the 31st floor and felt like I was in a run down motel.
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NEVER AGAIN
10/29/2008Our confirmation was for 2 beds. we arrived and were given a single bed, and other rooms were available. the front desk person was unfriendly and not helpful. the hotel ...
Our confirmation was for 2 beds. We arrived and were given a single bed, and other rooms were available. The front desk person was unfriendly and not helpful. The hotel is dirty, old, smells of old musty cigarettes, and the elevators barely work. We waited almost 30 minutes for a elevator to bring us to our room... service members use the same elevators to take out trash, housekeeping, etc. The towels were thin, small, and crusty. The plumbing sucked! I would never stay there again. We canceled our reservation- on the first day and found another place to stay. HIGHLY DISAPPOINTED>
