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Best Western Crossroads Inn and Conference Center

Best Western Crossroads Inn and Conference Center

5542 East US Highway 34
Loveland, CO US 80537 Map It
Ft. Collins and Greeley

Reviews

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  • What a treat!

    11/13/2009

    I travel on business at least 100 nights a year. i try and stay at the midscale hotel chains as they are usually a better value. however, they frequently lack ...

    I travel on business at least 100 nights a year. I try and stay at the midscale hotel chains as they are usually a better value. However, they frequently lack in amenties such as a good breakfast and confortable beds. This hotel amazed me. The breakfast was unbelieveable and the mattresses (pillowtop I think) were the most comfortable I've ever slept on. When I checked out I mentioned how comfortable the beds were and learned that they are the same mattresses as in the Westin Hotels. I see now why I slept so good. The place looks recently remodeled. The staff was helpful the one time I asked for assistance. I wish all the places I stayed were this good.

  • STAY HERE AT YOUR OWN RISK!

    06/04/2008

    Our trouble began when the credit card bill arrived two weeks after we returned home. thinking the hotel had made an honest mistake, i called and was told that the ...

    Our trouble began when the credit card bill arrived two weeks after we returned home. Thinking the hotel had made an honest mistake, I called and was told that the charge was for a comforter we had taken from the room.I was shocked, as we had not taken ANYTHING from the room.We never use hotel comforters, as they are often dusty.We had taken the two queen size comforters off the beds and put them on the rack above the clothes rod. We didn't have the room cleaned for a few days, but after the room was cleaned the first time, the comforters were gone.Obviously the housekeeper removed them, as they were not being used.Both the manager and her superior said that since one was gone after we left, we must have taken it.They were rude and accusatory and told me they did not have time to discuss the matter.They also seemed to have no interest in locating the comforter. We had flown with one checked bag and one carryon apiece stuffed full.We had even brought our pillows from home in our checked luggage.We would have had to purchase a third suitcase and pay the $25 additional bag fee.I doubt that we could have carried it aboard the aircraft "as is" along with our carryons.I explained this to staff, who told me that the comforter is not that big.A queen comforter not that big? Please! We travel frequently and this is the first time ever that we have been accused of stealing something from a hotel room.It is very demeaning. We have never stolen anything in our lives, and don't intend to start now.STAY AWAY FROM THIS PLACE!

  • Unimaginable Filth that they took in stride

    04/08/2008

    While staying in the best western in loveland colorado i soaked in the tub and started itching all over. i discovered a pasty goo with white specks (skin cells) and ...

    While staying in the Best Western in Loveland Colorado I soaked in the tub and started itching all over. I discovered a pasty goo with white specks (skin cells) and hair under the bath mat that had not been lifted in a very long time. I brought it to the attention of the Best Western CEO, but no specific offer was ever made to make up for the health hazard I suffered.
    They were given several weeks and so eventually the decision was made to share this with the public in the hopes that others would not be subjected to this horror.

    The most disgusting health hazard I've ever seen in any hotel. I itched for almost 3 days. The agar of skin and hair and oil was perfect for breeding disease. I could not believe the degree of neglect. Their final response was to block all email communication attempts with their customer service.

  • Please Read~BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!

    03/16/2008

    I would never stay here again! i was checked in, some one in training who was not supervised and messed up my resevation when i wanted to extend my stay ...

    I would never stay here again! I was checked in, some one in training who was not supervised and messed up my resevation when I wanted to extend my stay for another night. The front desk clerk called and rudely asked me why I hadn't check out the next day when I thought my reservation had been extented. There were beer caps on the floor, the halls smelled of cigarette smoke in the non smoking area, the walls were paper thin and you can hear every thing the person next to you is saying, hair in the bath tub. Anyone can enter though outside doors at night. Pay a little more and stay some where nice!

  • Great Renovation!

    11/29/2007

    We stayed here years ago and we were blown away at how great the hotel looks. apparently the new owners wanted to make this a luxury hotel. we loved the ...

    We stayed here years ago and we were blown away at how great the hotel looks. Apparently the new owners wanted to make this a luxury hotel. We loved the new bar in the lobby and the beds were amazing. I will stay here any time i am in the area

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