Reviews

• I will never stay here again-Ever!

  Submitted on: 04/08/2009

  I have stayed in several studioplus properties. they were all nice. i was very happy when i saw this property listed as a choice for my weekend trip to cary, ...

  I have stayed in several StudioPlus properties. They were all nice. I was very happy when I saw this property listed as a choice for my weekend trip to Cary, NC. I was not prepared for the horrible service I'd receive. We checked in late. We walked in the lobby at 11:30pm. The night clerk was already fumbling with one irritated guest, checking in. The night clerk didn't finish with this guest & get to us until 11:45pm. No apology for the delay. She looked up my reservation & then aksed for payment. I informed her the room was paid for online. She argued that it wasn't even as I gave her my confirmation code. I then asked her to call her manager. She did and the manager told her to check us in. She didn't apologize, again, for her ignorance. She then asked what company I worked for as a part of the registration. I asked her why that mattered since it was booked for personal use. She then said she needed to know & ""You don't have a job?"" I was pissed by now. I told her I do work and it was none of her business. We finally got in the room shortly after midnight. There were ants in the room, it was unbearably hot . We called back to the front desk and the clerk said she didn't know how to transfer us to the management voicemail. We left around 3am, completely aggravated and disgusted. I will NEVER stay here again.

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