Reviews

• Excellent for the price

  Submitted on: 10/21/2009

  The room was basic, but had everything i would expect from an extended stay. the customer service was great, and it was reasonably noise free. the downfalls were the fact ...

  The room was basic, but had everything I would expect from an Extended Stay. The customer service was great, and it was reasonably noise free. The downfalls were the fact that the internet service was not free, and it was as slow as dial-up. The cable service was minimal offering 5 channels of ESPN, but limited other cable channels. Also, if someone near you cooks something strong smelling, your room will reek of it too.

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  • BusinessCenter
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  • MeetingRooms
  • Pool
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  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
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• Wouldn't Honor No Smoking Reservation

  Submitted on: 09/04/2007

  Upon arriving i was told that even though i had a confirmed reservation for a no smoking room that they were all booked. i was also told by the front ...

  Upon arriving I was told that even though I had a confirmed reservation for a no smoking room that they were all booked. I was also told by the front desk staff that WHEN BOOKING ON THE INTERNET THERE ARE NO GUARANTEES. The online travel website booking was confirmed and it also clearly stated that I would be charged for 1 room (2 were reserved) even if I cancelled. I felt like I was stuck between a rock and a hard place so we took the rooms. Both rooms were in poor condition. They were old, out dated and definitely in need of major repairs and reconditioning, not to mention that they smelled like the inside of an ashtray! While the towels and sheets were clean the carpet definitely hadn't been swept and the ice trays in the refridgerator were dirty as well.
  
  All in all a very bad experience with the motel and we won't be staying there again. As for online travel website , I don't know. In all fairness I didn't contact them when told that I wouldn't be getting the rooms I had reserved. They were very clear in the fact that I would be charged for this reservation even if I cancelled so I just didn't think they'd be able to do anything about the guaranteed room not being what was stated.

  • Room Quality
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  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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• esa hotel

  Submitted on: 06/24/2007

  Too far from evrything. especially downtown.nothing is walking distance. descent hotel for a descent price. peacefull and serene.

  too far from evrything. especially downtown.nothing is walking distance. descent hotel for a descent price. peacefull and serene.

  • Room Quality
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