Important Hotel Information
- All Hyatt Place hotels are smoke-free
Reviews
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Nice but not excellent
08/02/2008Hotel was clean, rooms very nice with a fridge & *" tv standard, as well as a huge couch. small bathroom, but there is a seperate vanity counter. food choices are extremely ...
Hotel was clean, rooms very nice with a fridge & *" TV standard, as well as a huge couch. Small bathroom, but there is a seperate vanity counter. Food choices are extremely limited & quite pricey after breakfast. There is no real hotel restaurant or bar, beer, wine & starbucks coffee are available however.
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My back still hurts
04/19/2008This nightmare started off with our confirmation being messed up. we reserved a non-smoking room, but changed to a smoking room. we called 2 days before out check-in ...
This nightmare started off with our confirmation being messed up. We reserved a non-smoking room, but changed to a smoking room. We called 2 days before out check-in to ensure our reservation was for a smoking room. When we arrived, they had us in a non-smoking room and all of their smoking rooms were booked. The room was poorly laid out and the bathroom was horrible. The shower head was pulled slightly out of the wall and the faucet was falling off. There was no menu for room service. There was no listings for local restaurants or attractions. The worst part of the hotel, however, was the bed. The bed was the most uncomfortable bed I have ever slept in. Motel 6 has better beds than Hyatt Place. I tried sleeping on the couch and the floor, but finally resorted to drinking until it did not matter. I will say, however, that most of the staff was very friendly and helpful. They directed me to restaurants in the area.
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All the comforts of home and more
04/02/2008My family and i enjoyed our stay. the staff was professional and approachable, the room was exceptional and exceeded our expectations...even the continental breakfast went beyond just rolls and ...
My family and I enjoyed our stay. The staff was professional and approachable, the room was exceptional and exceeded our expectations...even the continental breakfast went beyond just rolls and donuts which is what we expected. The room included everything that the hotel said it would include. Our non-smoking room was really non-smoking and everything smelled clean.There was enough closet space to include everyone's coats, the water pressure of the shower was decent, and we couldn't hear the other guests through the walls. My only disappointment was with the beds; they were a little too high which made it a bit difficult for my kids to get on them without help, and the bed width wasn't as wide as I was expecting (they were doubles, which I wrongly assumed were about the same size as queen, but that was my mistake). All in all we were impressed with the hotel, the room, and would recommend it to anyone. Next time we are in the Indianapolis area we most likely will stay here again.
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What you reserve may not be what you get.....
03/30/2008I specifically stay at a hotel that had smoking rooms, my confirmation was for a smoking room. on arrival i was given a non-smoking room, not what a reserved. ...
I specifically stay at a hotel that had smoking rooms, my confirmation was for a smoking room. On arrival I was given a NON-SMOKING room, not what a reserved. I could have stayed at any hotel and got a NON-SMOKING room, but I went to Hyatt for a smoking room. SO MUCH for confirmation...... Temperature in room was difficult to control. Big screen TV was nice
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