Important Hotel Information
- All Hyatt Place hotels are smoke-free
Reviews
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Just like the website
01/06/2009The room was perfect. it was exactly as the website explained and looked in the pictures. i would definitely go back to this hotel again.
The room was perfect. It was exactly as the website explained and looked in the pictures. I would definitely go back to this hotel again.
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Great Stay
12/14/2008Excellent staff, clean and confortable room with hdtv. you can either have the complimentary breakfast or order a hot meal from the grill. this was a great value the room ...
Excellent staff, clean and confortable room with HDTV. You can either have the complimentary breakfast or order a hot meal from the grill. This was a great value the room is divided into a mini-suite and better appointed than some full-service Hyatts I have stayed in.
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GREAT!
10/31/2008Clean, comfortable hotel. the staff was super! very helpful in recommending a place for dinner. wifi throughout and comfortable ""starbucks like"" seating in lobby - very ...
Clean, comfortable hotel. The staff was super! Very helpful in recommending a place for dinner. Wifi throughout and comfortable ""starbucks like"" seating in lobby - very inviting
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We loved it!
07/24/2008Beautiful modern, clean hotel. we loved the size of the room with separate living area and large screen tv. we were shuttled for a small price to mohegan sun. no ...
Beautiful modern, clean hotel. We loved the size of the room with separate living area and large screen TV. We were shuttled for a small price to Mohegan Sun. No worries! Only disappointment was closing down breakfast bar too early in the am. Looks exactly like the web site.
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Was hoping for better service
10/02/2007My fianc? and i stayed at this hotel for 2 nights in august. i booked the hotel b/c it looked new, clean and was within walking distance of all ...
My fianc? and I stayed at this hotel for 2 nights in August. I booked the hotel b/c it looked new, clean and was within walking distance of all things to do in Mystic. Check in was great, there was a wedding party staying at the hotel and we told the front desk agent that we wanted a quiet room, which she was able to provide to us. The rest of the stay was not as positive. The sheets and towels are made of a polyester/cotton blend and the sheets were incredibly scratchy-I couldn?t believe that a Hyatt costing $*/nt did not have all cotton sheets. We left our room at 1230pm on Saturday and returned at 630pm, took the Do Not Disturb sign off of the door when we left and yet our room was never cleaned. When I called the front desk the only thing that the agent asked me was if we left the Do Not Disturb sign on the door and did not apologize or offer to have someone come to clean the room. I accepted the fact that our room would be not cleaned and asked for clean towels (b/c we had only been given 2 upon check-in) and after another phone call an hour later we finally got the clean towels. The agent blamed housekeeping for the delay. The day we spent walking around in Mystic was one of the most humid of the whole summer and we wanted to shower before going out for dinner. Lastly, the breakfast area of the hotel is much too small for the amount of people utilizing it and it is not well organized. There was only one carafe of caffeinated coffee which was forever being emptied and then everyone had to wait for a whole new carafe to brew (instead of having 2 or 3 carafes available or an already brewed carafe on standby)-I waited in line for 15 minutes for a cup of coffee and I was not pleased.
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