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A decent hotel
07/20/2009This hotel had all the amenities needed and the customer service was pretty responsive. the hotel had a decent decor and the breakfast service was good too. they said they ...
This hotel had all the amenities needed and the customer service was pretty responsive. The hotel had a decent decor and the breakfast service was good too. They said they had a heated pool but even their Spa was cold.
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nice place for a good price
10/18/2008I can't say anything about the views of lake powell, since our room didn't face the lake, but it is very close to it, so i'm sure ...
I can't say anything about the views of Lake Powell, since our room didn't face the lake, but it is very close to it, so I'm sure you can get a good view. The rooms are quite nice, very up to date, with nice beds and linens. The breakfast is quite good. The pool is outdoors and wasn't heated when we stayed. My overall impression is that I expected to pay more for a place this nice right next to a major tourist destination.
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find another hotel!!!!!!
07/02/2008Find some place else to stay. our a/c went out during the night. they moved us to another room. the people above us partied all night long. after two ...
Find some place else to stay. Our A/C went out during the night. they moved us to another room. The people above us partied all night long. after two hours of calling the front desk they finally stopped. The swimming pool area was full of new a/c units, just sitting in the boxes. This place was mad house. As i checked the next day, i witnessed the clerk give a new guest a key to a room that was already occupied. Stay in your car if this is your only hotel choice.
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Good proximity to Canyon
05/12/2008Nice clean hotel close to canyon. bar food and service slow and less than mediocre. great continental breakfast with fruit and hot foods. a small room means really small. the ...
Nice clean hotel close to canyon. Bar food and service slow and less than mediocre. Great continental breakfast with fruit and hot foods. A small room means really small. The pool (although it wasn't open when we were there is much smaller than pictures.
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One thing after another...
04/23/2008This is my first negative review. i'm not a picky person and tend to let things slide. this time, though, it was one "minor" problem after another from the ...
This is my first negative review. I'm not a picky person and tend to let things slide. This time, though, it was one "minor" problem after another from the minute we arrived, which over three days added up to a real annoyance. And most of the problems were directly due to staff rudeness or inattention. 1- While checking in, we learned of boat tours on Lake Powell. I asked the desk clerk three times where to meet the tours and she did not answer. There was no language problem. 2- The air conditioner was extremely noisy (the hotel is currently replacing all of the units). 3- Ask for a room on the top floor if you dislike a lot of pounding overhead. 4- Our refrigerator didn't work. We told the manager and received no apology, it was not fixed during our stay, nor were we invited to change rooms. 5- We had a morning set aside for "pool time" but the gate was locked. The desk clerk promised to have it unlocked right away. I waited for 30 minutes and went back to the desk. The clerk was busy sending an email and totally ignored me. The maintenance guy, who was standing nearby, said his supervisor had left the property with the gate keys for the second day in a row. 6- We arrived for breakfast at 9:10 a.m. The guest directory said breakfast is served until 9:30. The attendant barked at us "We're closed!" and added, "When I run out of food, I close up!" Does that mean if you run out of food at 8:30 you close up, too? 7- The breakfast was toast, bagels, cereal and oatmeal. No eggs, yogurt, etc. The orange juice was in fact orangeade. Overall recommendation - stay elsewhere!!!
