Reviews

Write a Review

• Best for Short Visit

  Submitted on: 12/03/2007

  I visited this hotel with my wife while she attended a business conference. the facility has the potential to be quite nice, however it is quite old and rundown. staff ...

  I visited this hotel with my wife while she attended a business conference. The facility has the potential to be quite nice, however it is quite old and rundown. Staff insists it is being renovated however, no one seems to be in a hurry. Furniture in rooms is quite old and beat up. The whole building seems quite unkept and the staff do not seem to take pride in service. For example on one night, my wife and I passed the pool area where there was some sort of gathering. The next morning when I went to go to the fitness area I noticed all the food and plates were still sitting out. Perhaps, it was the responsibility of the party to clean up but I also noticed the hamper for the pool towels was overflowing with used towels and there were none available to use. In addition to this, my wife and I noticed some room service trays that sat out in the hallway for over 16 hours.
  
  The welcome dinner was nice, however the salad they served was lettuce with one small cherry tomato and a spritz of ranch dressing. This seemed to be the trend around the dining room. In addition to this, the company had organized for a nice breakfast in the morning however, they woke up and received only a donut.
  
  As I said ealier, the hotel has potential as it is situated in a great shopping area just off the highway. However, it needs a change in management to instill a service attitude. A decent place to stay if you need a quick stop with access to shopping and restaurants.

  +Click to Show Review
  -Click to Hide Review

• 1 - 1

Write a Review