Reviews

• Comfortable Beds!

  Submitted on: 11/16/2009

  The front desk staff were very friendly and helpful. they allowed us to delay checking out by one hour so we wouldn't have to find somewhere to wait before ...

  The front desk staff were very friendly and helpful. They allowed us to delay checking out by one hour so we wouldn't have to find somewhere to wait before the wedding we were attending started. The breakfast was above average with eggs and sausage along with the usual pastry/toast choices. The room was large and the beds were wonderful. The main concern when I pick a hotel is cleanliness and comfortable beds. I was not disappointed. Would definitely stay again. The restaurant next door was only ok. I probably wouldn't eat there again.

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  • BusinessCenter
  • Cleanliness
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  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Great Room, Great Service, Great Location!

  Submitted on: 07/24/2009

  My mother, two children and i stayed here for one night as our first stop on a ten-day, four-state vacation (work trip? with kids it is!). ...

  My mother, two children and I stayed here for one night as our first stop on a ten-day, four-state vacation (work trip? with kids it is!). We are VERY picky about our rooms, and found this one to be very clean, very roomy, and in a great location. The indoor pool and hot tub were also great, with later hours than most hotels. The beds were very comfortable and the staff at the front desk was very helpful and extremely nice! We have made plans to come to Eureka Springs again (a GREAT little town with tons to do!), and we will definitely book with this hotel again!

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Really nice hotel with great staff

  Submitted on: 04/05/2009

  We spent 3 1/2 weeks in this hotel during march of 2009 working on the renovations for this property. during this time we were able to meet the entire ...

  We spent 3 1/2 weeks in this hotel during March of 2009 working on the renovations for this property. During this time we were able to meet the entire staff, work in every room and public areas (pool, washrooms, lobby, etc) and witness the interaction between guests and staff. This hotel was recently acquired/purchased by a new ownership group about a year ago. Many improvements under new ownership. The staff is very helpful and friendly. Rooms are kept very clean and the pool area is exceptional. It is the only hotel in the city of Eureka Springs with an indoor pool (recently redone as well) and It is only a few minutes to downtown with all the shops/restaurants/bars (we recommend Chelsea's as THE place to go). This hotel works very hard to make you happy. We travel across the country doing hotel renovations and found this property, staff and ownership to be outstanding. We have plans to go back and relax and enjoy the city/hotel when we have the chance.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
  • MeetingRooms
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• Friendly staff and clean rooms

  Submitted on: 07/19/2008

  My husband and i stayed at the quality inn & suites for our honeymoon in their pool side suite and had a fabulous time. the front desk staff was extremely helpful ...

  My husband and I stayed at the Quality Inn & Suites for our honeymoon in their pool side suite and had a fabulous time. The front desk staff was extremely helpful with directing us to a great restaurant and what to do around town. The indoor pool was extremely relaxing and fun after a day of shopping in Eureka. Would definitely stay there again! We found this hotel after having a bad experience with a dirty room at the Comfort Inn and are grateful we did.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
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• Excellent Location & Value

  Submitted on: 01/03/2008

  Though check in with staff member lacked a welcoming appeal, the rest of our stay was excellent. found room to be spacious, bed was firm and comfortable, carpet was clean ...

  Though check in with staff member lacked a welcoming appeal, the rest of our stay was excellent. Found room to be spacious, bed was firm and comfortable, carpet was clean and fresh, TV good condition, plenty of towels, etc. The rest of staff was courteous and helpful. Indoor pool and area was well kept and clean, temperature for pool and spa were perfect, additional towels poolside. The indoor movies on the large screen with free popcorn made a uniquely entertaining and relaxing atmosphere around the pool during the evening hours. Ice and vending easily accessible. Continental Breakfact was above average, tasty, and plentiful.
  Great Value, excellent for adult couples, and families with children of all ages. Will definitely stay again when visiting Eureka again!

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