Best Western Jaco Beach Resort
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from $109.00 USD
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unacceptable service
12/21/2008On checkin, we were informed our reservation was cancelled by telephone! they had his name, but no e-mails,etc. this was reserved through travel website and pre-paid. manager ...
On checkin, we were informed our reservation was cancelled by telephone! They had his name, but no e-mails,etc. This was reserved through travel website and pre-paid. Manager got us adjoining inferior rooms. Will always refuse hotel services and question travel website as a booking service if their clients can be treated as such. Manager gave me a written letter which can be forwarded. Had to obtain a in room safe key for a additional $3.00. This appeared to be a common key? We felt that it would be dangerous to leave valuables as sliding outside door wouldn't latch! Boo, Bah, Humbug!!!!!!!!!!!!!!!!!!!
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Best Western Jaco
10/19/2008The hotel was well equipped with a/c, hot water showers and a fine swimming pool. the rooms were clean and the staff very friendly and daily maid service. cable ...
The hotel was well equipped with A/C, hot water showers and a fine swimming pool. The rooms were clean and the staff very friendly and daily maid service. Cable news service was offered in English which turned out to not be the case in Tambor at the Barcelo. [Jaco is more oriented to the US and Europeans, unlike Tambor which is a hot spot for Mexicans, Europeans, and SA.We never heard spoken English in Tambor. It also seems very isolated] Back to the BW in Jaco: The restaurant had a beautiful Sunday brunch, and each night a different special was offered. The daily breakfast was excellent. The CHEF really knows how to cook fish. The vegetables were perfectly done. The beach is clean and a lifeguard is on all day. If you needed a cab or a one day tour w/ Grayline, the concierge was very helpful setting everything up. I would recommend this hotel very highly by Costa Rica standards. I would recommend to the management that they seriously consider replacing the mattresses and pillows as they were hard and not very comfortable. It is not the Taj Mahal, but then we were in Costa Rica, a lovely country with friendly, honest people.
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Awesome
08/03/2007This hotel has a great ambience. the staff is really friendly and helpful, there's activities all day long for all ages, the food in the restaurant is great (100% ...
This hotel has a great ambience. The staff is really friendly and helpful, there's activities all day long for all ages, the food in the restaurant is great (100% costa rican food) plus it's always awesome to stay at a hotel with beach front. Impossible to not have a good time.
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Jaco Costa Rica
06/03/2007The service was great, very friendly people and good ...
the service was great, very friendly people and good food
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Nice beach, but...
12/31/2006It's very resort-y. lots of families and large groups of people. it felt hectic and not very relaxing to me. the room seemed to have paper-thin walls; ...
It's very resort-y. Lots of families and large groups of people. It felt hectic and not very relaxing to me. The room seemed to have paper-thin walls; my neighbors returned to their room (very drunk) at 2am and I heard every word of their conversation. The beach is gorgeous and the water is calmer here than in other places. The hotel is within walking distance to many things.
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