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A VERY UNPLEASANT STAY
10/13/2009The room was not very clean. there was toilet paper left in the toilet, half empty shampoo bottle, coffee pot still had coffee stains, the air conditioner was so loud ...
The room was not very clean. There was toilet paper left in the toilet, half empty shampoo bottle, coffee pot still had coffee stains, the air conditioner was so loud everytime it turned on it woke us up.
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hospitality at its best
03/13/2009Hotel was extremely convenient to the university of ar where we attended a basketball game. staff was great from checkin to checkout. the expansive breakfast buffet was only $4.95 ...
hotel was extremely convenient to the University of AR where we attended a basketball game. staff was great from checkin to checkout. the expansive breakfast buffet was only $4.95 and we were able to feed the whole family for a great price. our room was clean and comfortable. the sheets and pillows were outstanding. we were able to speak to the owners more than once on our trip since they work on site every day. friendly staff to say the least!
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Room not serviced
09/07/2008I was there with my son for a football weekend. arrived the day before. on game day, we were out of the room before noon and didn't return until ...
I was there with my son for a football weekend. Arrived the day before. On game day, we were out of the room before noon and didn't return until after 11 p.m. During that time, the room was not cleaned or serviced. Beds were unmade, everything just as we had left it 11 hours earlier. It was too late and we were too tired to call about it. Next morning, when we checked out, I mentioned this and said that I should be entitled for some refund because servicing and cleaning should be part of the price paid. I was told by the young woman at the desk that it was ""impossible"" to refund any of the price because I had prepaid my online travel websitety and there was no way for them to refund any of that money. I said surely there must be some way to give me a refund, to which she responded, ""it is impossible, have a nice day"". Otherwise the room and hotel were OK, but I wouldn't stay there again because of this attitude. Obviously it is possible, somehow, to give a refund. They could have sent me a check.
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not a good experience
08/30/2006The room was not very clean, we heard rustling in the night and awoke to find a mouse had eaten the crackers we'd brought. the manager belived us and ...
The room was not very clean, we heard rustling in the night and awoke to find a mouse had eaten the crackers we'd brought. The manager belived us and comped the room and we moved that morning.
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