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Not 4 business travel.
03/30/2009Internet service not working. desk indicated choice had been contacted to fix. (did not realize choice fixed these - lie #1) upon check out, i presented the room card proclaiming my ...
Internet service not working. Desk indicated CHOICE had been contacted to fix. (Did not realize Choice fixed these - Lie #1) Upon check out, I presented the room card proclaiming my 100% satisfaction gaurentee. The desk person could not honor this, without approval from the manager who not arrive till 1:00PM. (100% Satisfaction Card - Lie #2) The desk person indicated I would get a call from the manager, but that I had to pay for my room. (Never got the call - Lie #3) Left a message with the manager, around 4:00PM, who's voice mail indicated that she would call me back. 2 days later,,, still no call. (Lie #4) Meanwhile, they processed the payment on my card. Too bad for them. I am a business traveler,,, spending almost 90 days per year in a hotel. I was looking to move from Wyndham Rewards,,, to the Choice awards. But if this is indicative of the Choice Hotel's,,, I don't think I can afford to do that. Think from now on,,, I'll just stay in Savanna, or go on to Hilton Head. OH,,, and the internet was working at the Days Inn across the street. I took my laptop over, showed them my Wyndham rewards card, and they gave me a pass to jump on the network, right in the lobby. They said it was OK, even if I was staying at a Choice hotel. They hoped I would stay with them next time, and they told me there are frequent issues with the internet at Comfort,,, but I can not confirm or deny this. However, they did understand business deadlines and business travel.
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business stay
Rooms were clean and neat, service was excellent the staff was very helpful and friendly. the pillows need more support and the bath towels could use some fabric softener, other ...
rooms were clean and neat, service was excellent the staff was very helpful and friendly. the pillows need more support and the bath towels could use some fabric softener, other than those two items, it was a pleasant week long stay, I would recommend this hotel to others.
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