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Courtyard by Marriott Arlington Heights North

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Important Hotel Information

  • All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.

Courtyard by Marriott Arlington Heights North

3700 North Wilke
Arlington Heights, IL US 60004 Map It
North Chicago

Reviews

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  • BED BUGS!!

    12/01/2009

    My fiance and i booked a room at the marriot for us and some friends of ours for a wedding. upon first glance, the hotel was just as it should ...

    My fiance and I booked a room at the Marriot for us and some friends of ours for a wedding. Upon first glance, the hotel was just as it should be. It was clean, tidy, with fresh towels and sheets. (I check the sheets immediately in every hotel I stay in. I've had some horriffic experiences.) After our wedding, as we are all trying to sleep, we noticed the toilet would begin running every 3 or 4 minutes and it was LOUD. Keep in mind, we were all coming from wedding and we were exhausted and our toilet STILL kept us up all night. Upon checkout, we mentioned it to the woman at the front desk and she discounted our room. This was fine for us. I returned back to my room to grab a few last minute items and noticed a blood smear on the sheets. This had not been there the night before. As my fiance and I were discussing where in the world this may have come from, I noticed a tiny, flat, oval, brown bug crawling on the sheets. It was a BED BUG. And from what I know of bed bugs, they work like mosquitos feeding on blood. Hence the blood smear. I immediately scooped it up in a napkin and brought it to the woman at the front desk. I was DISGUSTED. The woman immediately comped our room. Now, I am not a person looking for handouts. I do, however, find it odd that anyone would think that sleeping in a bug infested bed (among the other issue!) is worth only a free stay for the night. We should have been offered at LEAST one extra night at our leisure. I slept in a bug infested bed for crying out loud! What little I slept anyway. Not to mention, after a few hour drive home, I made the mistake of throwing our overnight bag on our bed and began unpacking. Since then, my fiance and I have had our own bed bug battle in our house. Not to mention the itchy little bites we have all over our bodies. After trial and error, we realized this is not a problem we can handle on our own and now we have to call an exterminator. So thank you Marriot for the free night in a bug infested bed and the countless nights I have stayed in one since. We won't be returning.

  • Very nice hotel.

    09/27/2007

    The staff here were very very helpful. everyone was very friendly and very helpful. any request made was met with an immiediate response and a thank you. the front desk ...

    The staff here were very very helpful. Everyone was very friendly and very helpful. Any request made was met with an immiediate response and a thank you. The front desk even called back to the room to follow up on my request to ensure my satisfaction! I have stayed at several other brand Hotel and Suites but this Marriot was the best ever. I will stay with Marriot again. Excellent value!

  • Rooms Vibrate from Airport Noise!!!!

    04/15/2007

    Sure the staff is great, and the rooms are nice, but the airport noise and vibration are massive.. the rooms vibrate from being right under the airport take off. at ...

    Sure the staff is great, and the rooms are nice, but the airport noise and vibration are MASSIVE.. The rooms vibrate from being right under the AIRPORT TAKE OFF. At least they could have put better windows and glass doors in to prevent such annoyances they know about. Will NEVER stay here again.

  • Very nice

    06/29/2006

    I have been coming to this hotel for a very long time and i really like it. the rooms are nice and they are easy to feel comfortable in. the ...

    I have been coming to this hotel for a very long time and I really like it. The rooms are nice and they are easy to feel comfortable in. The decor and decorations could use a few touch ups and the dark green and tan tones are dull. The pool is very nice and clean and it has a hot tub with a good jet flow. The temperature of the pool is never quite right (too cold). Staff are friendly, check-in is easy, and parking is close to rooms on first floor. Stay here!

  • I'll go back!!

    05/02/2006

    This hotel is clean and front desk people are accomodating. my room didn't have a microwave and refrigarator but all in all bedsheets, bathroom and the room itself are ...

    This hotel is clean and front desk people are accomodating. My room didn't have a microwave and refrigarator but all in all bedsheets, bathroom and the room itself are clean.

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