Reviews

• NOT ACCOMODATING, NOTHING BUT PROBLEMS!

  Submitted on: 11/17/2008

  I reserved a room at this hotel for a business trip. upon arriving, the front desk was very rude in answering my questions. more importantly, when checking into the room, ...

  I reserved a room at this hotel for a business trip. Upon arriving, the front desk was very rude in answering my questions. More importantly, when checking into the room, there is no dead bolt locks on the doors!! Being a female business traveler, safety is a primary concern to me. When asking the front desk if they had rooms that had deadbolts, they said no. I then went next door to stay at another hotel. I have called numerous times to have them refund my ccard since I did not end up staying the night, but the rude lady at the front desk said only the manager can refund my card. She tells me he is in at one time, then I call then, and he hasn't arrived yet. He has also yet to return my call. It has been 5 days since my trip with no resolution to this problem. Very rude and not customer service friendly at all. Overall, terrible experience with this hotel.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  +Click to Show Review
  -Click to Hide Review
• Possible the worst

  Submitted on: 08/15/2006

  Cold water, cobwebs, mold & mildew, dirty linens, locks didn't work on door, housekeeping did not visit room for entire 3 day stay. management was not receptive to complaints. other ...

  cold water, cobwebs, mold & mildew, dirty linens, locks didn't work on door, housekeeping did not visit room for entire 3 day stay. Management was not receptive to complaints. Other guest had same expreience on the same weekend.

  • Room Quality
  • Staff And Service
  +Click to Show Review
  -Click to Hide Review

• 1 - 2