Reviews
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Family trip
05/19/2009There were bottles under the beds, papers behind the dresser, lint on the carperts. it had a funky smell to the room.
There were bottles under the beds, papers behind the dresser, lint on the carperts. It had a funky smell to the room.
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Overpriced and lousy accomodations
03/14/2009The room smelled of smoke, in non-smoking room. sheets on bed were yellowish (should have been white), bedcovering had multiple cigarette burn holes, shower curtain torn and you couldnt ...
The room smelled of smoke, in non-smoking room. Sheets on bed were yellowish (should have been white), bedcovering had multiple cigarette burn holes, shower curtain torn and you couldnt see the bottom of the pool from the murky water (and after compaints, nothing was done to correct any of the problems). Although this is convienent to I-10, would never, ever recommend this hotel let alone stay there again!
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Stay Away!
03/05/2009We rented two nonsmoking rooms and they both wreaked of smoke! the tv in one of the rooms did not work and the service was far from friendly. terrible experience ...
We rented two nonsmoking rooms and they both wreaked of smoke! The TV in one of the rooms did not work and the service was far from friendly. Terrible experience Stay away!
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Desk clerk rude/inexperienced
05/04/2008We booked and paid the travel agency. when we checked in we gave the clerk our reserversation. she kept asking why the credit card we gave did not match the ...
We booked and paid the travel agency. When we checked in we gave the clerk our reserversation. She kept asking why the credit card we gave did not match the number on the the travel agency's receipt. When I checked she was looking at the trip ID, which I had to tell her. There was no smile or sorry. The hotel was next to a truck stop and was not worth the money, $131.91. When we received our credit card statement the following month we saw they charged us for the room. We called the travel agency and they tried calling the motel but no manager was available. They sent a FAX and said the motel would refund us. Two weeks later we had to call the travel agency again. Talked to them 2 days in a row. They could never get the manager. We tried calling also and the manager was not available. The clerk that answered could not even give me his last name. Finally the travel agency said they would refund us the money. Would never consider staying there.
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ok
02/10/2007Hotel was clean but they are very stingy with the bath towels, which are extremely thin. otherwise, good place for one/two ...
hotel was clean but they are very stingy with the bath towels, which are extremely thin. Otherwise, good place for one/two nights
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