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Thank You Embassy!
05/17/2009This place might cost a little more, but i love the embassy suites. they've never let me down. i arrived in charleston, booked at another hotel. when i saw ...
This place might cost a little more, but I love the Embassy Suites. They've never let me down. I arrived in Charleston, booked at another hotel. When I saw where that one was located, and where the Embassy IS located, well, I had to stay at the Embassy. The Embassy graciously gave me a very competitive rate, even though I had no reservation. I couldn't help but be impressed. The rooms are very large and clean. The layout of the hotel rocks. I like being able to open my curtains and look out over the atrium. There is a free happy hour at night, and the sports bar picks up after that. I met a lot of cool people. Just down the street, easily within walking distance, is a mall and a handful of restaurants. My only complaint would be that the parking garage is not attached to the hotel. But honestly, this is not a big deal. I rode my motorcycle to this Embassy, and I felt safe leaving it in the garage. The staff is very friendly, from the desk, to the bartender, to the garage staff. The full complimentary breakfast is also very nice. All of this combined makes up for the small difference in price. I will definitely stay at an Embassy Suites again. Thank You Embassy Suites!
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Down sizing like everyone else - SHOCKED @ level
11/02/2008My husband & i had recommended this hotel all over (us & caribbean). now we are embarrassed totally. employees no longer happy, extra's like for birthdays, anniversaries, etc is now gone. ...
My husband & I had recommended this hotel all over (US & Caribbean). Now we are embarrassed totally. Employees no longer happy, extra's like for birthdays, anniversaries, etc is now gone. The managers reception is the best part if you are looking for a drink but snacks have truly dropped in quality. Pop corn was the best-that is sad. Hope you aren't a coffee person- ECK. Please beware of the breakfast bar. Yep, fresh omlets, eggs, etc - not sure how your colon will take them. Sausage no taste - Bacon, we won't go that low. Plan on paying for your internet in your room - or go public in the lobby instead the comfort of your expensive room which has a nice bed & accessories - don't expect a lot anymore. Go to a local business & use their free internet and enjoy your environment. This used to be for the past 3 years as our get away-well. . . as they say, all things change. Maybe it is like presidental campaigns- Change. If this is the case, God help us. Fortunately, there are other cities and hotels. We preferred the Embassey Suites to the Hamption, but for the price/quality some of the others. We used to promote Embassy Suites Charleston highly. We didn't mind paying that amount for the room but not even the tv channels are worth it anymore. The Rothbergers
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Great Hotel for the Price and Area
12/15/2007The hotel itself is beautiful. the "manager's reception" was on the skimpy side, but i've seen worse. my main problem was what seemed to be a lack of ...
The hotel itself is beautiful. The "Manager's Reception" was on the skimpy side, but I've seen worse. My main problem was what seemed to be a lack of staff. No discernable concierge, although there was a desk clerk who seemed to be clerk, concierge, bellhop, and doorman all at once. The other clerks seemed to be a tad on the 'easy-going' side. Drink service was slow unless you were inside the restaurant eating - don't bother sitting at the tables outside.
But, the room was soothing, the bed heavenly, and the internet connection strong. I'd definitely stay there again - perhaps some of the staff was simply having an off day. Plus, when I put a runner in my last pair of pantyhose, it really helped that the hotel is literally next door to the mall! -
CUSTOMER SERVICE WAS HORRIBLE!!!!!!!!!!!!!
07/30/2007Went to hotel for family reunion. my 2 children with me ages 1 and 7. my sister requested to be near one another. i also asked about a crib for ...
WENT TO HOTEL FOR FAMILY REUNION. MY 2 CHILDREN WITH ME AGES 1 AND 7. MY SISTER REQUESTED TO BE NEAR ONE ANOTHER. I ALSO ASKED ABOUT A CRIB FOR MY DAUGHTER SPECIFYING A REAL CRIB NOT A PACK AND PLAY. I WAS TOLD IT WOULD BE A REAL CRIB. ONCE WE ARRIVED WE CHECKED IN , OUR ROOMS WERE NOT EVEN ON THE SAME FLOOR. MY CARPER IN MY ROOM WAS WET FROM A LEAK.( IWAS GIVEN TOWELS TO COVER IT.) THE CRIB WAS A PACK AND PLAY. FINALLY THEY PRODUCED THE REAL CRIB AFTER ICOMPLAINED. MY SISTERS ROOM SMELLED LIKE SMOKE ALTHOUGH IT WAS A NON SMOKING FLOOR. COULD NOT FIND PARKING IN THE PARKING LOT (PAYING $* A DAY) PARKED ELSEWHERE. SECURITY AND MAINTENANCE WERE THE ONLY PEOPLE THAT TRIED TO HELP. REQUESTED A BLANKET FOR THE BABY. WAS TOLD WOULD BE PUT ON A LIST. WE ASKED SECURITY IF THAT MEANT WOULD WE GET THE BLANKET LATER OR JUST WAIT AND SEE. THE GENTLEMAN SAID THAT WAS UNACCEPTABLE AND HE PROCEEDED TO GET US A BLANKET. FROM THE BEGINNING THIS WAS A DISASTER OF A TRIP.
THIS HOTEL HAS THE POTENTIAL TO BE AN EXCELLANT HOTEL...FIRST CLASS...BUT THE STAFF COMPLETELY RUINED THE VISIT WITH THIS HOTEL. I WILL NOT RETURN TO THIS HOTEL. -
Beautiful Hotel
02/20/2007Very nice hotel....will visit again!
Very nice hotel....will visit again!
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