Reviews
Write a Review-
TERRIBLE
11/03/2009We stayed 2 nights and had to call to get our room cleaned. the staff was highly unprofessional and rude. don't waste your time. they don't care about ...
We stayed 2 nights and had to call to get our room cleaned. The staff was highly unprofessional and rude. Don't waste your time. They don't care about your business.
-
Short Stay - Would Recommend
06/02/2009Hotel staff was excellent, very professional and polite and helpful. the room was amazing, the beds were comfortable. the hotel is a bit old, but that was only seen in ...
Hotel staff was excellent, very professional and polite and helpful. The room was amazing, the beds were comfortable. The hotel is a bit old, but that was only seen in the bathroom area of our room. Maintenance could have done a better job in keeping the room up-to-snuff. It looked to be a great hotel if you were traveling with children. Yes, they were noisy, but we didn't hear them in the room, so all was good.
-
Noisy hotel
05/06/2009There were a lot of kids were staying at the hotel. we were told they do a lot of birthday parties, pool parties, and weddings there. adult swim time is @ ...
There were a lot of kids were staying at the hotel. We were told they do a lot of birthday parties, pool parties, and weddings there. adult swim time is @ 9:30- 10:30. the pool was covered up with kids. The wedding party was loud until late in the night. We found the room not well insulated against the noise, we were glad to leave.
-
very unhappy
12/08/2008I prepaid and reserved over 3 weeks ahead of time. a 2 room executive suite for 2 days over the weekend. that was supposed to have a the separate shower ...
i prepaid and reserved over 3 weeks ahead of time. a 2 room executive suite for 2 days over the weekend. that was supposed to have a the separate shower with a garden tub and a king sized bed. im 6'2 and weigh 340 and ended up in a double bed? oh yea it was not a relaxing or good sleep at all. i even showed up a little early to check in and the manager at the front desk told me that my room wasn't ready and if i came back in a little while she would have it ready for me.and when i came back she told me she gave my room to some one else with a smile on her face.and i shouldn't worry because she could put me in a room with 2 double beds? the way she acted i think she thought it was funny and told me it wasn't her problem that online travel website would have to fix my problem.which if she's the manager i would have thought she could have done something? but i didn't.i hope all the customers don't get treated like this i used to like this hotel but i'm not sure if i will ever be back unless they could start getting my room right?.thank you for you time.
-
Bad Idea
07/24/2008Hotel is under renovation. i might consider staying here after renovations are complete in 2009. it was overpriced compared to other hotels in the area. by far the worse embassy ...
Hotel is under renovation. I might consider staying here after renovations are complete in 2009. It was overpriced compared to other hotels in the area. By far the worse Embassy Suites I've stayed in. Our room was dirty when we arrived, however, the housekeeping staff more than made up for it when it was brought to their attention. The AC did not work well in the room and it was not worked on while we were there even after we brought it to their attention. No pool, no exercise equipment due to renovation.
