Howard Johnson Express Inn Hadley
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from $79.99 USD
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Reviews
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Overall ok, but service not up to par
06/04/2009The hotel was pleasant and clean, the front desk friendly when we arrived. however, our stay was for two nights and the room was never made up on the second ...
The hotel was pleasant and clean, the front desk friendly when we arrived. However, our stay was for two nights and the room was never made up on the second day! We did stay in the room until late morning but were gone by noon and away the rest of the afternoon. We came back at about 7 PM to find unmade beds, no clean towels, wastebaskets that had not been emptied, no new coffee packets, etc. I went to the front desk to inform them. They were not apologetic at all, although they did send someone with some clean towels, packets of coffee (decaf only!!) and some more toiletries. They did not even offer to have the room made up. It was a disappointing response, and I doubt I would stay there again given management's attitude.
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Great Deal. Fine Hotel
08/14/2007No reason not to stay here. for the money you could not have expected anything more. in fat, the room was very clean and bright, the pool was amazingly clean ...
No reason not to stay here. For the money you could not have expected anything more. In fat, the room was very clean and bright, the pool was amazingly clean and refreshing, and the bed was confortable enough for the money we paid. It's no Venetian Hotel, but if you're looking for a decent place to stay without paying through the nose, this place can not be beat.
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