Reviews

• WILL NEVER GO AGAIN

  Submitted on: 02/09/2009

  This was a joke, first of all we had a group of about a dozen people for a funeral. the last thing we needed was to deal with the poor ...

  THIS WAS A JOKE, FIRST OF ALL WE HAD A GROUP OF ABOUT A DOZEN PEOPLE FOR A FUNERAL. THE LAST THING WE NEEDED WAS TO DEAL WITH THE POOR OPERATION OF THIS HOTEL. UPON ARRIVING THE CLERK COULD NOT LOCATE MY ONLINE RESERVATION.SO I PURCHASED ANOTHER ROOM, WHICH WE NEVER GOT BECAUSE OUR KEY CARDS WOULDNT WORK. THERE WERE OTHER GUESTS STANDING AROUND WITH MULTIPLE PROBLEMS, NO HOT WATER, BEING GIVIN A ROOM THAT ALREADY HAD GUESTS IN IT!! WORST OF ALL THE FRONT DESK CLERK COULDNT RESOLVE ANY OF THE ISSUES. HE ACTUALLY DIDNT SEEM CONCERNED.MY HUSBAND AND I DECIDED TO LEAVE AND THE CLERK SAID HE WAS NOT AUTHORIZED TO CANCEL MY CREDIT CHARGE. MY SISTER COULD NOT GET INTO HER ROOM, SO THEY GAVE HER ANOTHER ROOM THAT HAD A MISSING MICROWAVE, THE PULL OUT BED DIDNT WORK. THIS WAS A NIGHTMARE. MY MOTHER SAID THE BREAKFAST WAS HORRIBLE AS WELL. EVERYTHING WAS HARD, COLD AND REHEATED.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  +Click to Show Review
  -Click to Hide Review

• 1 - 1