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Hyatt Regency Lexington

Hyatt Regency Lexington

401 West High Street
Lexington, KY US 40507 Map It
Downtown Lexington

Reviews

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  • Not for the money!

    07/09/2009

    Check-in was very easy but i had reserved a smoking room and there were none available. the rooms have no balcony or any access to smoke but where very ...

    Check-in was very easy but I had reserved a smoking room and there were none available. The rooms have no balcony or any access to smoke but where very clean and decorated nicely. The staff was friendly and very helpful, our remote quit working and someone brought us a new one quickly. The pool was small but okay. They ran out of towels and we went to the front desk to request some and the next morning there still were not any towlels. The parking was inconvient. Would not stay again at that price.

  • Great Hotel

    07/07/2008

    I came to lexington for red, white and boom, the july 4th concert. i really just wanted to stay somewhere close by and i couldn't have asked for a ...

    I came to Lexington for Red, White and Boom, the July 4th concert. I really just wanted to stay somewhere close by and I couldn't have asked for a better location. It was a little expensive, but well worth the money. They have apparently done a lot of renovations and it has paid off. The beds were comfortable and the rooms were larger than I expected. It was very clean and neat and the flat screen tv was a definate bonus! The staff was also very friendly and helpful. The only problem I had was that I reserved a room with a king bed, but all they had available was one with double beds. However, I think that was due more to weekend I chose to stay than a problem with the hotel!

  • What happened?

    04/13/2008

    It has been about four years since i stayed at this hotel. since then, it has gone downhill. the staff was very pleasant. housekeeping did not make much effort when ...

    It has been about four years since I stayed at this hotel. Since then, it has gone downhill. The staff was very pleasant. Housekeeping did not make much effort when cleaning the rooms and did not replenish as needed. The keyboard for Internet access was very dusty, as well as the majority of the room looked like it needed a good wiping. The window sill had a large cigarette ash on it. There were large stains on the carpet. Unbelievably, there was what looked like dry dog food on the floor. Shuttle service to and from the hotel was convenient and the bell hops were great. I asked questions regarding the events in downtown Lexington and no one seemed to know about anything that was going on. Quality of the rooms certainly were not equivalent to the price of the stay. Would probably only stay there again if unable to get rooms at one of the neighboring hotels.

  • This can't be a Hyatt?

    10/01/2007

    The rooms are awful. furniture mustt be 30 years old. very cheaply decorated. small bathroom/shower. ac didn't work very well. nice location for uk events and downtown events, ...

    The rooms are awful. Furniture mustt be 30 years old. Very cheaply decorated. Small bathroom/shower. AC didn't work very well. Nice location for UK events and downtown events, but that doesn't make up for the poor quality of the rooms.

  • Hyatt in Lexington

    09/21/2007

    Got a great rate at this hotel, which is just a short block from all the restaurants and bars of lexington. this was very convenient. the only issue when we ...

    Got a great rate at this hotel, which is just a short block from all the restaurants and bars of Lexington. This was very convenient. The only issue when we were there is that one of the elevators was broken, so the elevators were very crowded. Other than that, this was a very pleasant place to stay.

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