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Park Hyatt Beaver Creek Resort

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Park Hyatt Beaver Creek Resort

Park Hyatt Beaver Creek Resort
Rating
2 Reviews

136 East Thomas Place
Avon, CO US 81620 Map It
Vail Valley :Beaver Creek and Avon

Reviews

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  • Overrated

    12/20/2008

    Since this hotel touts itself as 5-star, i expected 5-star service and amenities and was greatly disappointed. i booked the room through a hyatt promotion that was supposed ...

    Since this hotel touts itself as 5-star, I expected 5-star service and amenities and was greatly disappointed. I booked the room through a Hyatt promotion that was supposed to give me 10,000 Hyatt points, a pass to the Spa, a welcome amenity and a one-room upgrade. I received none of those things until I complained voiciferously to more than one person at the front desk!! Unlike most 5 star places, no drinks, hot or cold, are placed in the lobby for guests. The food and drinks at the restaurants are very over-priced and average in quality. There is no central air in the rooms, so the rooms stay very warm unless you turn on the a/c. Coffee makers are not automatically placed in the rooms. The fire pit outside is supposed to stay lit until 10:00 p.m. each night but it rarely is. The ski valet misplaced my skis and I ended up losing several hours of skiing time as a result! Little kids were constantly running up and down the hallways at all hours, screaming their little hearts out. Honeymooners beware - this is a family resort! On a positive note, the wood-burning fireplace and huge Chrismas tree in the lobby are very quaint and the ski in - ski out service is nice. The spa is good but not great. And at least half of the employees are very nice and helpful. The stay was not all bad but it definitely was not 5 star. 4 star at best.

  • spectacular location

    12/15/2007

    The views from the lobby and rooms are amazing. we had a fabulous stay. the concierge was very helpful in arranging babysitting for our 10 month old prior to our ...

    The views from the lobby and rooms are amazing. We had a fabulous stay. The concierge was very helpful in arranging babysitting for our 10 month old prior to our stay. The babysitter was extremely professional and trustworthy.

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