Reviews
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This place is wonderful!!
11/10/2009This is a great resort! we were treated as if we were the only people there. the service was exceptional and they catered to all our needs. they also gave ...
This is a great resort! We were treated as if we were the only people there. The service was exceptional and they catered to all our needs. They also gave us a few up grades and credits for being first time guests. They cleaned our room a few times a day and made animals from the towels and put pretty flowers on them everyday. They were all very friendly and courteous. We would defnitiely recommend this hotel again. I would be careful with the trips such as the lobster boats or snorkeling. Sometimes you have to meet the guide at a random spot which can be a little scary in a foreign country.
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Excellent hotel
05/31/2009Beautiful beach, great diving from shore- dive shop on beach, food and service excellent; nice spa and tennis courts; rooms good size and very nicely appointed- housekeeping staff also excellent; ...
Beautiful beach, great diving from shore- dive shop on beach, food and service excellent; nice spa and tennis courts; rooms good size and very nicely appointed- housekeeping staff also excellent; location only 5-10 minutes from city center by taxi; activities coordinator at hotel very helpful with setting up excursions to Chichen itza as well as ATV adventure in middle of island. Dive shop personnel were extremely helpful- 5 stars.
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Last Spring Break Opportunity With College Age Son
03/20/2009Intercontinental- presidente is a nice fading upscale hotel - after check-in we were immediately directed to a desk to sign up for sales pitch to their vacation club in exchange ...
Intercontinental- Presidente is a nice fading upscale hotel - after check-in we were IMMEDIATELY directed to a desk to sign up for sales pitch to their vacation club in exchange for breakfast and a 24 hour car rental. The ""club"" gives you a room triple the size and double the ammenities (two sinks, bathtub, sofas & chairs) of non-club members who pay triple the price for a VERY average room. We didn't know that the free breakfast included the company of the salesman. The ""club"" category room is very nice, but was not available for us as non-club members even though there were several available. The room we paid quite handsomely for was not adequate for three people. Staff is very friendly, english comprehension is marginal. Food is delicious. Plastic bar glasses observed simply being rinsed off and reused. Beach lovely. My son & husband obtained their scuba certification right on site. Seems to be a fun family place with lots of little children. Older children kept us up several nights playing beer pong below our deck. Desk was responsive with each phone call made about the yelling and screaming throughout the morning hours. We paid a decent amount of money for a very marginal room. Members of the vacation club pay less than we paid and get a room triple the size and double the ammenities. The knowledge of it all put a little damper on our vacation which was important to us because our college-age son wanted to go with his friends! I'd recommend the place - the spa was great - again, if they can't read or understand english, they probably don't understand your health issues - point ! If you are not a member of the vacation club, try to pay about $.
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Best of Cozumel
02/25/2009We just returned from 6 nights at the intercontinental presidente. definitely, if i was going to return to cozumel, this is where i would stay again. from driving around the ...
We just returned from 6 nights at the InterContinental Presidente. Definitely, if I was going to return to Cozumel, this is where I would stay again. From driving around the island in our rented Jeep, it was clearly the nicest resort on the island. If you are trying to decide if Cozumel is the place for you, please remember that it is a DIVING island. Everyone there is scuba diving or snorkeling. That also means that the resort is rather low-key because divers don't tend to be party animals. You can't drink and dive! The food at Presidente is good. We got the Beach Front Superior with Breakfast and that saved us about $37.00 (US) a day. We ate from the buffet for breakfast each morning. The service in the restaurant on the beach is great and they get to know you quickly. The bar is also friendly. With our beach front superior room we had a nice patio with a hammock, first floor, with a walk right to the ""beach."" I say ""beach"" because it's man-made with a wall, and the beach itself is rocky. Also, I like to hear the waves crashing when I'm at the beach, but you couldn't hear it at all because it is so calm on this side of the island. The waves are on the other side of the island. We had an outdoor shower in an atrium in our suite that was amazingly wonderful. Loved that! We both had massages in the spa. Beautiful spa but I though it was expensive. They are working on the top floor of the south part of the resort where we were. Those rooms were totally gutted. The noise was not a problem. I would stay there again, no problem.
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Great for a long weekend
07/27/2008Wonderful staff and service. great for a couple looking to get away. the hotel grounds and beach are beautiful. i would definitely return.
Wonderful staff and service. Great for a couple looking to get away. The hotel grounds and beach are beautiful. I would definitely return.
