Important Hotel Information
- All Marriott Brands in North America, with the exception of Marriott Vacations Club International, have a smoke-free policy. Guests are permitted to smoke in designated areas outside the building.
Reviews
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Watch Out!
10/12/2009I don't like to complain, but i booked this hotel through travel online and paid in advance for the room. i stayed two nights and did not find the ...
I don't like to complain, but I booked this hotel through Travel online and paid in advance for the room. I stayed two nights and did not find the itemized summary of charges under the door in the morning of my departure. I really didn't think about it as I have had no problems in recent months with stays at other hotels. When I opened my online bill I found that I had been charged an additional $*! (beyond the already paid $*. room cost!!!!!) I've called for a week to inquire about an itemized bill and have spoken with three representatives with this Marriott and have been told all three times that they would send the bill and have management or accounting to phone me. It's been almost ten days with no return phonecall. (I even spoke to a manager). I've contacted my credit card company to dispute all charges. Mainly the $* smoking fee they added to my credit card! I don't smoke and never have! This has been very frustrating! I am more than happy to pay any charges that I personally incurred while staying in this hotel but I'm not willing to pay for either charges that are incorrect or that I did not authorize. I will not stay there again.
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First Time at a Marriott
04/22/2009Had a few problems, but they did correct them in a timely manner. i was disappointment in not having free internet connection.. over all the staff were very friendly and ...
Had a few problems, but they did correct them in a timely manner. I was disappointment in not having free internet connection.. Over all the staff were very friendly and welcoming. The rooms were very clean, bed's were nice a soft. I wasn't too impressed with the Marriott verse a Best Western. But my friends insured me that this was a norm of a Marriott. Plenty of parking.
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Front Desk was staffed lightly
08/01/2007Front desk was staffed lightly and seemed confused when informed we made our reservation thru travel agent. they even charged our credit card again for the room! ...
Front Desk was staffed lightly and seemed confused when informed we made our reservation thru Travel agent. They even charged our credit card again for the room!
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Great Stay!
05/29/2007Excellent ...
Excellent Stay
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Close to the Summit
07/12/2006The hotel was very impressive upon entering with the friendly staff and cleanliness. for the price we paid, i expected to have a small refrigerator available in the room. the ...
The hotel was very impressive upon entering with the friendly staff and cleanliness. For the price we paid, I expected to have a small refrigerator available in the room. The beds and pillows were comfortable. We did have some plumbing problems with a little wait on service, however maintenance was very friendly and apologetic. The breakfast buffet was very good with a variety of items to choose from. Also, the hotel is near the Summit and just a short drive to the Galleria Mall."
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