Reviews

• Family Trip

  Submitted on: 09/04/2008

  This is my second occasion to stay at the marriott charleston towncenter. the rooms are clean; the pillows soft; also, take the opportunity to eat at the restaurant. not expensive; ...

  This is my second occasion to stay at the Marriott Charleston TownCenter. The rooms are clean; the pillows soft; also, take the opportunity to eat at the restaurant. Not expensive; tasty. Last year my family not only had accommodations at the hotel, but also hosted a reunion and banquet last September. Everyone had a great time. My only disappointment was that the internet access was no t a free service. I would definitely recommend this hotel.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Dining
  • MeetingRooms
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• Strengths and weaknesses

  Submitted on: 04/20/2008

  The staff was exceptionally courteous and the services were very good. location also excellent just across the street from a huge shopping mall with a variety of restaurants and shops. ...

  The staff was exceptionally courteous and the services were very good. Location also excellent just across the street from a huge shopping mall with a variety of restaurants and shops. Airport pick up was very accommodating and reasonably prompt both for arrival and departure. Taxi service in Charleston is poor - long waiting times but if hotel van is not going to th airport they will very kindly transport you nearby destinations and will also offer to pick you up if available if you call and request. In hotel restaurant was also very satisfactory. Major complaint relates to internet service. A broadband connection is available in the room but there is a $10 per day charge. This was surprising as even Holiday Inns and others who charge less than a Marriott, these days provide WiFi or Cable connection without extra charges. Moreover, after paying the $10 the cable connection is rather slow. They do provide free use of computers in their business center but it is small and besides, if one needs to access and use his own files he can no do so on their computers. there is W IFI in the business center but if one accesses it he will only get access to the same broadband service as in the room and will be unable to access the internet without paying the $10 per day fee. This arrangement would discourage me from staying at the hotel again but I would not absolutely rule it out depending upon my need for internet access on a particular trip.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • BusinessCenter
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• HASH(0x7a0e180)

  Submitted on: 09/19/2006

  The service in the restaurant was horrifible!! the waiter that i had was rude and very unattentive. there was a number to call for comments, but i could not reach ...

  The service in the restaurant was HORRIFIBLE!! The waiter that I had was rude and very unattentive. There was a number to call for comments, but I could not reach anyone. Also there was no operator after 8 at night when I tried to scheulde a wake up call. ( 100 words is only the beginning of my thoughts)

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