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Horrific Experience
11/08/2007This hotel has nothing "quality" about it. i would have checked out immediately but there were no other hotels with availability in the area. the keeneland race meet was going ...
This hotel has nothing "Quality" about it. I would have checked out immediately but there were no other hotels with availability in the area. The Keeneland Race meet was going on along with the horse sale I was there to attend.
The room door would not close without pushing it over bunched carpet. There were exposed wires hanging in the room. There was a sign on the back of the door indicating I should double-lock my door for security.
I did not receive housekeeping services the first morning. The 2nd morning I did, and my loose change and food was taken.
I hid most of my money while I tried to sleep.
The cars parking and noise directly outside my door was very evident in my room. The enormous banging generated by my heating unit could not even drown it out.
The bathroom door had a basketball sized hole in it.
Truly something out of a horror movie.
Voiced my complaints through the survey that was sent and received no satisfaction. They said their hotels are individually owned and operated. Then why ask me if I would stay with their chain again?
Had I had my wife or family with me I would have driven as far as needed to find other accomodations.
Avoid this location at all costs. -
Poor value for the price, uneasy about security
09/17/2007Our first impressions upon driving-in were rather frightening to my wife and mother-in-law. there were an unusual qunatity of what appeared to be transitory workers (construction, hired ...
Our first impressions upon driving-in were rather frightening to my wife and mother-in-law. There were an unusual qunatity of what appeared to be transitory workers (construction, hired hands, etc.)who were hanging over the second floor balcony railings involved in loud conversations, and also engaging with other groups of men who were hanging in groups in the parking lots below. My impression was these men may have been renting by the week.
This was the last stay of seven nights on the road in NC, TN, KY. All of the rooms were in the same price range, however this was by far the disappointing stay in the group of seven nights. Room quality seemed short of the price paid with regards to cleanliness.
The wireless WI-FI was a joke and totally UNUSABLE at our room location which was an average distance from the office.
Only plus was its proximity to I-75 and New Circle Road - Rt 4. There was no chain on the first floor door, no secondary dead bolt, only a single bolt style latch within the door latch system. -
Nice Place
06/27/2007I have stayed in this hotel twice before, and we are going back once again. it has nice comfortable rooms, very clean, the bathrooms, while not lavish, are clean and ...
I have stayed in this hotel twice before, and we are going back once again. It has nice comfortable rooms, very clean, the bathrooms, while not lavish, are clean and good sized. The location is excellent, really close to the Kentucky Horse Park, and its incredibly quiet for being right on the road. Thier pool is clean, and they have good parking. The front desk staff are EXTREMELY welcoming and are happy to assist you for anything. This is a very good hotel for the cost and a short visit! :D
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You get what you pay for.
01/10/2007The hotel was accessible to where i was going. but i was told that it was in a ""not so good"" part of the city. so, if you're traveling ...
The hotel was accessible to where I was going. But I was told that it was in a ""not so good"" part of the city. So, if you're traveling alone, this is not a good place to stay. Breakfast had good choices. The room clean but the bathroom is not acceptable. Well, overall, you get what you pay.
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