Reviews
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Horrible
05/30/2008I also booked this hotel online and after a 14 hour drive, we were horrified at what we found. we looked at three different rooms, which took the staff 2 ...
I also booked this hotel online and after a 14 hour drive, we were horrified at what we found. We looked at three different rooms, which took the staff 2 hours to accomplish! The rooms were all antiquated and filthy. The bath tubs were rust stained and literally had mold under the bath mat. The furniture was old and dirty. I was offered a discount after talking to a manager on the phone. I would not have stayed there if they payed me. While we were standing in the lobby, we heard two different people come the the desk saying that the room that they had been given was occupied, and one couple asking for light bulbs and tissues. We left and luckily found a room at another hotel, by then it was 11:00p.m. STAY FAR AWAY FROM THIS ONE, there are numerous other choices in this area that are 1000 times better and the rates are comperable.
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Convenient, Very Comfortable, Clean - Would stay again
04/07/2008Good rate, especially considering special events in the area. room was very nice and clean. bed and pillows were incredibly comfortable! most of the staff were very nice and helpful, ...
Good rate, especially considering special events in the area. Room was very nice and clean. Bed and pillows were incredibly comfortable! Most of the staff were very nice and helpful, except for the graveyard shift desk clerk who was rude. Breakfast was not great but okay. The location was convenient to many restaurants and an adjoining TGI Fridays offering room service. Although it's close to the interstate, I wasn't bothered by traffic or noise. Aside from the male desk clerk on graveyard shift, my only complaints are that they might need to invest in new sheets and repair spackling the bathroom a bit: the first night the sheets were very wrinkled which made me wonder, but they seemed clean, hmmm; the next day I asked housekeeping to change the sheets and the clean sheets had tear holes and were worn from age, but clean and not wrinkled. This hotel also allowed pets for a one time fee, rather than a nightly fee as some do. All in all a good stay, and you can feel safe here.
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Terrible!
03/22/2007I found this hotel online. it was a 3 diamond. wow! yeah right. the staff was very unprofessional. i didn't like the hotel at all! on top of that, ...
I found this hotel online. It was a 3 diamond. Wow! Yeah right. The staff was very unprofessional. I didn't like the hotel at all! On top of that, they tried to make my guest and I stay there anyway! They didn't want to refund us even though we didn't touch anything in the rooms. The air unit had live wires showing. The rooms clean or not looked very filthy. Just imagine if my baby would have found that. This place is the worst hotel I've ever been in. Please stay far far away."
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Poor Service
02/26/2007Power out - no emergency lighting, no phone system. they said there were frequent outages. they threw children's toy glow sticks in the hall for light. when we asked why ...
Power out - no emergency lighting, no phone system. They said there were frequent outages. They threw children's toy glow sticks in the hall for light. When we asked why no emergency lighting they said if we had checked out at 4 am there would have been. Avoid this one!
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