Reviews
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Don't expect too much
07/23/2009If you have no high expectations of this hotel you will be ok. the hotel is very old and outdated. the front doors are not automatic and the elevators are ...
If you have no high expectations of this hotel you will be ok. The hotel is very old and outdated. The front doors are not automatic and the elevators are tiny. I had 3 people with me and we barely fit in the elevator with our luggage. Our room was clean and very standard. We had a balcony which was more like a ledge and it had 2 plastic chairs as well as a ton of mosquitos. We had a slight view of the river which would have been ok if we weren't also staring at the roof top of the buiding that was next door. The hotel is only 4 floors so there isn't much of a view. The pools were ok. I really enjoyed the heated outdoor pool , it was perfect for my taste, I hate being cold. But the pool side furniture was terrible!! The chairs were metal and very hard. I had to place several towels on top of my chair in order to sit comfortably. The outdoor bar looked nice but I did not get a drink since they were over priced. The staff could have been a little more professional and attentive. We were glad we only chose this hotel for one night. I would only suggest this place for an overnight stay. If you are going to be busy at the beach and enjoying Grand Haven this should work for you. We were only at the hotel for sleeping and the hotel served its purpose.
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Don't Stay during / after a busy week!
08/09/2008The staff was wonderful. friendly and helpful. got us into our room early, which was quite helpful. the location was nice, close to restaurants, and very scenic. however, we stayed ...
The staff was wonderful. Friendly and helpful. Got us into our room early, which was quite helpful. The location was nice, close to restaurants, and very scenic. However, we stayed here the day after a large week long festival, and I attribute that traffic to the lack of cleanliness of the room. Carpet was dirty, housekeeping supplies left behind, and items from former guests left in the room. The pools (both indoor and outdoor) were nice but could've been cleaner. Very high priced for what we got. Not sure I would stay here again.
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Quality of hotel
07/28/2008Staff was fine, it was just the overall hotel that was not. very old. no automatic front doors, elevators were very tiny. pool chairs felt like you were sitting on ...
Staff was fine, It was just the overall hotel that was not. Very old. No automatic front doors, elevators were very tiny. Pool chairs felt like you were sitting on cement. Seemed pretty expensive for the quailty of the hotel. I would not stay there again.
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Couldn't ask for a better summer vacation!
08/10/2006I visited the holiday inn with my husband and two young children. we had a great time and everything we needed was on property. the kids loved the outdoor pool ...
I visited the Holiday Inn with my husband and two young children. We had a great time and everything we needed was on property. The kids loved the outdoor pool and kid activities and my husband and I loved the food and tiki bar. The front desk staff is wonderful and always willing to help. I'm going to tell all my friends to come and stay here and we're trying to plan another trip here in the winter.
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