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STAY AWAY!!
08/12/2008When i booked the room, my discover card was used to reserve the room. when we got there, the guy at the front desk said that they did not take ...
When I booked the room, my discover card was used to reserve the room. When we got there, the guy at the front desk said that they did not take discover. I said that they took it to book the room, but he wouldn't take a credit card and wanted cash. I said that I wanted to use the credit card because I was receiving a 5% cash back bonus, but he said that discover charged too much and that they were no longer accepting it. We were tired after 9 hours on the road and I paid cash. The room was dirty and during the night, we had trouble with bugs in the bed. I complained to the front desk and was told that they would have refunded me my money if I had paid with a credit card, but that I had paid cash and they couldn't refund cash as they had no money in the drawer. I told them that I had wanted to pay with a credit card and was told that they DO take discover and didn't know why someone would tell me to pay cash. She said that I could call the manager on monday and he would refund my money by check. I called monday, didn't catch him and called back tuesday. He said that I was lying about the discover card thing and that he checked the room and there were no bugs on tuesday. (I reported the bugs on saturday morning and even captured one for the front desk staff to see. Also showed the bite marks on my leg and took pictures) WHY WOULD I LIE ABOUT THE DISCOVER CARD OR THE BUGS? They were the ones to gain by lying--which is what they did.
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Never again!
04/17/2008When i checked in, the desk clerk was surprised that i had a reservation. i soon learned why. my travel partner and i were the only ones staying in the ...
When I checked in, the desk clerk was surprised that I had a reservation. I soon learned why. My travel partner and I were the only ones staying in the hotel. We stayed 2 nights and did not see another soul in the hotel although those nearby were very full. Continentel breakfast consisted of two stale mini-muffins and coffee. It wasn't a matter of that being all I ate, that was all there was---period. I would drive a long way to find another hotel before staying here again.
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Not great but not awful either
04/25/2007The place could have been cleaner but the staff was nice. their wireless internet connection was a strange box you connected to your computer with a cable. it was awkward ...
The place could have been cleaner but the staff was nice. Their wireless internet connection was a strange box you connected to your computer with a cable. It was awkward but it worked ok and was free.
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Not great but not awful either
04/25/2007The place could have been cleaner but the staff was nice. their wireless internet connection was a strange box you connected to your computer with a cable. it was awkward ...
The place could have been cleaner but the staff was nice. Their wireless internet connection was a strange box you connected to your computer with a cable. It was awkward but it worked ok and was free.
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It's ok, but a bit sketch
08/10/2006The hotel was ok, but there were a lot of little glitches. our key cards were deactivated for no reason, there was a dirty diper in our room and the ...
The hotel was ok, but there were a lot of little glitches. Our key cards were deactivated for no reason, there was a dirty diper in our room and the management had problems with the check out, but nothing too major!"
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