Reviews
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Stay away
11/21/2009Booked a week and stayed a night...only because it was too late to leave. first room had hair on bathroom floor and food in the bed. teenagers screaming in ...
Booked a week and stayed a night...only because it was too late to leave. First room had hair on bathroom floor and food in the bed. Teenagers screaming in the hallway and a prostitute in our elevator. The management changed our room and, again, we found long black hairs on the bathroom floor and very uncomfortable mattresses (old). When we left in the sunlight, the parking lot had litter all over the place. We were sorely disappointed. Definitely not a standard Sheraton property. In the a.m. when we checked out, the front desk person apologized profusely and told us she would give us several thousand points as a consolation, however, they never showed up on our account.
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Older hotel
09/21/2009While the hotel is a sheraton, i don't think it is kept at sheraton levels. from the lobby furniture to the bathrooms - almost everything needs repair and updating/cleaning. ...
While the hotel is a Sheraton, I don't think it is kept at Sheraton levels. From the lobby furniture to the bathrooms - almost everything needs repair and updating/cleaning. Staff was great - courteous and efficient.
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Very Nice Stay
08/11/2009I loved staying at this hotel for many reasons. the staff was excellent and very accomodating, the rooms were large, clean and well maintained and very comfortable. there is a ...
I loved staying at this hotel for many reasons. The staff was excellent and very accomodating, the rooms were large, clean and well maintained and very comfortable. There is a shuttle to take you to the T or the great mall across the street.... I came back from a concert late at night and they picked me up at the T station very quickly. This is a great place to go if you want access to the city, but don't want to be in the city.
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Clean rooms but hallways don't make a good impression
09/27/2008This property is overall well maintained. my room was on the 4th floor at the very end of the corridor, a long way to walk from the elevators but very ...
This property is overall well maintained. My room was on the 4th floor at the very end of the corridor, a long way to walk from the elevators but very quiet. The hallway from the elevator to my room was messy all four days I stayed, from the carpeting to the many room service trays outside of the rooms along with the maids carts. This was the case when I left each morning as well as when I returned at night. However, my room was extremely clean and odorless (which is so important for me when I travel). The maid on my floor was very attentive and did a great job! I would definitely stay at The Sheraton Braintree again when I am in Boston. I would hope they could clean up the apperance of the hallways as this does make an impression on guests.
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Beware of weekend
04/25/2008We will probably stay here again at some point because of the location to family. however, we will avoid weekends. it is always loud until 3 or 4 am. for ...
We will probably stay here again at some point because of the location to family. However, we will avoid weekends. It is always loud until 3 or 4 am. For the third time they put us around college groups or weddings. If you ask to change rooms they are "sold out" and it does no good to complain. I can't understand why they don't keep the groups together and put individuals away from the noise. Other than that it is a clean hotel in a good location. Pool is small and loud but, hot tub is nice. Only dining for breakfast and room service.
