Starhotels Cristallo Palace is approximately one mile from the famous old city walls and two miles from Orio al Serio Airport. This location is also within two miles of the Basilica di Santa Maria Maggiore, Museo Storico della Citta, Accademia Carrara Museum, Donizzetti Theater, Cathedral Square, Colleoni Chapel, and Piazza Vecchia.

Hotel amenities include the sauna, rooftop garden, concierge, L'Antica Perosa (international cuisine), and Perry's American Bar.

All rooms feature soundproofing, high-speed Internet access, minibars, satellite TV, pay movies, private bathrooms, safes, and individual climate control.