Aston At Papakea Resort Formerly Resortquest
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from $141.86 USD
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Reviews
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Not at all what we expected.
09/02/2009Not at all what we expected. ocean view was only if you stood on the balcony and looked 90 degrees to the left...what a joke. we got a great ...
Not at all what we expected. Ocean view was only if you stood on the balcony and looked 90 degrees to the left...what a joke. We got a great rate, but not so great when we saw how run down our condo was. Took us an hour to check in as they couldn't find our reservation, and argued that I even had one. Had to forward my travel email confirmation to their manager to prove we had booked and paid for a reservation. Extremely dated, run down, old furniture. You couldn't even sit on the couch was so worn out. Window unit air conditioning was extremely loud, and far away from the bedroom, making sleeping at night quite warm. Carpet was so bad I had to wear shoes inside. Terrible furnishings, sheets, etc. I did see the unit next door, and it appeared to be remodeled. Not sure if we got a old unit due to bargain rate, and the good ones were saved for timeshare holders, but I would not come back here. There is no beach. The waves break right up against a retaining wall, so do not expect to go swimming in the ocean or lay at the beach at this facility. Grounds were well kept, parking was convenient, and of course Maui is wonderful. We had a wonderful time in Maui, but wouldn't trust travel website ratings.
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Try someplace else. You wont like the service.
05/27/2009Aston at papakea doesn't really care about how you feel about the conditions of their ""resort"" or how you are treated while you are there. i was originally given ...
Aston at Papakea doesn't really care about how you feel about the conditions of their ""resort"" or how you are treated while you are there. I was originally given a very nice room, but not the room that I paid for. I paid for beach front. Not a break your neck view of the ocean from hanging out of the balcony. I called and was sent to a voicemail of the registration desk and waited for over an hour and a half and got no reply. I went back into the front desk and was told that was the the way it was and I started complaining in front of others that were checking in. They finally switched the room to the one that I originally booked only to get a great view with a totally torn down room. I took pictures of the room #A104 and they can be seen at This room is a crack house and a disgusting mess. We can start with peeling paint and towel racks falling off the walls. Roaches outside around the lanai, noisy maintainance workers at 7 am. They just dont care about your stay. Only how to get your money. Its sad too. That could be a nice place. I will go to another resort in the future.
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Location makes a great base for day trips
12/08/2008The resort has beautiful grounds and is walking distance to markets and restaurants. the unit was very comfortable, nice kitchen and living area, and had a beautiful view of the ...
The resort has beautiful grounds and is walking distance to markets and restaurants. The unit was very comfortable, nice kitchen and living area, and had a beautiful view of the ocean.
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Papakea
11/24/2008Very nice place. called in advance to make sure we had a king size bed and was told that would be no problem. when we got there we were given ...
Very nice place. Called in advance to make sure we had a King size bed and was told that would be no problem. When we got there we were given a room with a Queen and second bedroom was a loft, too far away for our child. We went to the front desk and was told that they do not guarantee rooms even though I had called. They did give us another room. The unit was nice but needs some work. The kitchen cabinets all felt very sticky. We rented three condos, one was absoluely gorgeous, had been completely renovated, but all have walls of mirrors in the living room and none of them have been cleaned in a long time. They looked terrible. The pool was clean, barbecue arear terrifice and the view spectacular, staff very nice. Would we stay again.....maybe. Two of the three units definately could have been cleaner.
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Great stay!
10/13/2008This hotel/condo was wonderful. we stayed in c406 the room had 2 bedrooms each with a queen bed and a loft with twin beds. the unit was reasontly remodled ...
This hotel/condo was wonderful. We stayed in C406 The room had 2 bedrooms each with a queen bed and a loft with twin beds. The unit was reasontly remodled and had a great veiw from the lani. The grounds were well kept. The kitchen had every thing needed to make great meals. This condo was great for the traveler that wants to make some of their own meals and go out some. Close to a store, bbq on site, Kanaapalii beach & whalers village only 3.5 miles away, Lahaina/ Front Street was 8 miles away. The staff was helpful.
