Holiday Inn Hotel & Suites Airport - Mall of America
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from $72.00 USD
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Reviews
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would stay again
10/27/2009Check in was a little long, there was only one person working at the front desk. walking by later there was still only one person and about 6-7 people ...
Check in was a little long, there was only one person working at the front desk. Walking by later there was still only one person and about 6-7 people in line. The room was apparently a handicapped room which was fine but the shower only had a hand held shower head which was inconvenient. There was only 1 light in the bathroom so it was very dark and the heat light was by the sink not the shower. The sink was also very small for such a large bathroom. The view was great and the airport noise was minimal. The bar was nice but too busy for the two waitresses so it took a long time to get drinks. Room service was very fast however. Parking was free in the parking ramp however hotel guests end up parking on top which was very frustrating because it was raining and there were large puddles everywhere, hard to roll your luggage through. The decor was very nice and modern but the pillows were small and the bed was very firm. Very close to mall and easy to find. Overall a satisfied visit just disappointed in little things.
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Won't stay again
07/22/2008Made our reservation in advance, when we arrived they had to check to see if a room was ready. was travelling with two infants. we received a new room on ...
Made our reservation in advance, when we arrived they had to check to see if a room was ready. Was travelling with two infants. We received a new room on a different floor, could not get to the ninth floor as they negected to tell us it was a "Prioity floor" and you needed to use your key to activate ninth floor button. Our new room had dust webs on the ceiling corners, abd the bathtub drain was not hooked up. When trying to find out how to get to the ninth floor desk clerks were not that helpful and should have informed us when the change was made.
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Won't stay again
07/22/2008Made our reservation in advance, when we arrived they had to check to see if a room was ready. was travelling with two infants. we received a new room on ...
Made our reservation in advance, when we arrived they had to check to see if a room was ready. Was travelling with two infants. We received a new room on a different floor, could not get to the ninth floor as they negected to tell us it was a ""Prioity floor"" and you needed to use your key to activate ninth floor button. Our new room had dust webs on the ceiling corners, abd the bathtub drain was not hooked up. When trying to find out how to get to the ninth floor desk clerks were not that helpful and should have informed us when the change was made.
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evil elevators
07/12/2007I would stay at this hotel again, but the elevators are really messed up. they did not stop and the proper floors half the time and i got stuck on ...
I would stay at this hotel again, but the elevators are really messed up. They did not stop and the proper floors half the time and I got stuck on one of them for a good 2 minutes trying to get off. If you were in a hurry.... better take the stairs if you want a great cardio workout, we were on the 6th floor of 13.
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Excellent
05/06/2007This is a super hotel. the staff was very friendly and extremely helpful. parking is free. it is located in an adjacent parking garage but it is not a problem. ...
This is a super hotel. The staff was very friendly and extremely helpful. Parking is free. It is located in an adjacent parking garage but it is not a problem. Well worth the price. Dining could use some improvement. Breakfast bar was warm at the op0ening hour. I would definitely stay here again.
