Reviews
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Safety concerns: rethink a reservation here
07/28/2008Soon after settling down in our room, we discovered we were locked in our room! the deadbolt was stuck in the locked position and the knob on the door would ...
Soon after settling down in our room, we discovered we were locked in our room! The deadbolt was stuck in the locked position and the knob on the door would just spin around and around. We called the front desk and soon after, a staff person came and started trying to open the door with the "emergency key". It failed. She told us she would call the security guard (he never did come), the staff member told us to open our sliding window as much as we could, she handed us a tiny screwdriver and told us to break the lock on the window (didn't work). One person in our party had to crawl out a 6 inch space to go get a multi-tool our of our car. After breaking the lock to get the window open, the staff member tells us, "well I guess you were going out for the night, just close the window behind you, let me know if you descide you want another room!" We were so upset, demanded another room (which we did not pay for), and had to move all of our belongings out the open window and in a back entrance door. The staff member did not offer to help us do any of this and simply stated, "I am so sorry I got so frustrated!" This is a safety concern, I will always request a first floor room and carry a multi-tool with me traveling, and NEVER stay here again!
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Call before booking a room
06/09/2008I was on another website for this hotel. say pets are allowed......there not! great to know after a 12 hour drive says there were rooms open...nope!!!! all booked ...
I was on another website for this hotel. say pets are allowed......there not! Great to Know after a 12 hour drive Says there were rooms open...nope!!!! All booked up! Never stay there again.....
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Good location
05/15/2008Easy on and off i-64. right next to mall and lots of food. continental breakfast at hotel was good. traveled with 5 month old and were able to sleep ...
Easy on and off I-64. Right next to mall and lots of food. Continental breakfast at hotel was good. Traveled with 5 month old and were able to sleep well even with a hotel full of AAU basketball teams.
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A great place to stay!
10/22/2007Nice big room. clean. the beds were wonderful - great mattress - wonderful sheets - as nice as i have at home. we couldn't figure out how to use the tv remote ... ...
Nice big room. Clean. The beds were wonderful - great mattress - wonderful sheets - as nice as I have at home. We couldn't figure out how to use the TV remote ... at 9pm on Saturday night the front desk sent someone very quickly to show us how to work it. Great location -walk to lots of restaurants and shopping. A stone's throw from the convention center. Lots of free parking. What's not to like? I'd stay there again in a heartbeat. I've paid alot more for alot less.
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More than expected for 2 stars
04/30/2007I thought i was taking a chance staying at a 2-star hotel, but this was very comfortable with a nice breakfast. nothing fancy, and no pool or hot tub, ...
I thought I was taking a chance staying at a 2-star hotel, but this was very comfortable with a nice breakfast. Nothing fancy, and no pool or hot tub, but I like how they have multiple ""hard"" or ""soft"" pillows to pick from and comfortable beds. I should not have rented a car. I could walk most places in downtown Charleston.
