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Terrible Facility
03/16/2009This hotel is an abomination to the the holiday inn name. the only thing this hotel has in it's favor where it sits in downtown charleston. i stayed their ...
This hotel is an abomination to the the Holiday Inn name. The only thing this hotel has in it's favor where it sits in downtown Charleston. I stayed their March 7-9, 2009, and left the hotel because the hotel was such a miserable stay. My company puts me up in this hotel on a monthly basis, and on this last trip I couldn't take the 80+ degree heat in the rooms, so I left and found a different hotel out of pocket. The air conditioning was broken and the windows do not open to the outside. The hotel manager knew this was a problem, but was unwilling to politely speak with me about it, let alone take action. The bathrooms in this facility do not have a ventilation fan. The carpet throughout the facility is worn, dirty, and showing it's age. The restaurant and bar are priced incredibly high. A domestic beer is $5 a bottle! Furthermore, the mattresses in the rooms are old and very uncomfortable, and don't expect much in the way of linens as the beds are made with mattress cover, sheet, and light blanket. The hotel has NO stairwell access from the inside. You must take an elevator to get from floor to floor. Of the three elevators that service the building, two of the three work the majority of the time at best! From talking to hotel staff, it seems apparent that the owners of this facility are aware that the hotel is in a shabby state, but do not have the resolve to remedy of the problems. AVOID this hotel! I could not stand at this facility and it was FREE. You will be very disappointed by this facility. Holiday Inn-corporate needs to REVOKE this owner's franchise for this facility!
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Disappointment
01/03/2009The service desk was friendly, but other than that our stay was awful. we had to check out a day early, and stay at another hotel. don't plan on ...
The service desk was friendly, but other than that our stay was awful. We had to check out a day early, and stay at another hotel. Don't plan on sleeping very much here. Hotel was noisy until very late at night. Housekeeping tries to force their way in around 8:00am. I had the chain locked on the door, so they could only open it about 3 inches. They did this 3 times before 10:00am. When I checked out my rooms nightly rate was $10.00 higher than the price that I reserved it for. There was a $6.00 parking fee added. I did not have a car in Charleston, and arrived by taxi from airport. I will be staying at one of Charleston's other hotels next trip.
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Get with the program HI
09/27/2008I don't have a choice where i stay on business, but i can easily say that if this was a personal trip, i would not stay here. the rooms ...
I don't have a choice where I stay on business, but I can easily say that if this was a personal trip, I would not stay here. The rooms are cold and uninviting. The beds are hard and flat. They use an unattached mattress cover under the fitted sheet (which doesn't fit), so within 10 minutes you have thick wrinkles underneath you. Not a comfortable night's sleep. The location is good, and the staff friendly, but I would have to stop there. There are many other options in Charleston. Do yourself a favor and pick one of those.
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What are you looking for at this price?
10/04/2007Clean, quiet, good location, great value for the money. the staff was very friendly and helpful, especially the night manager. i bugged him with several questions and problems. he was ...
Clean, quiet, good location, great value for the money. The staff was very friendly and helpful, especially the night manager. I bugged him with several questions and problems. He was very friendly, helpful and professional. It's a downtown older hotel at a great price. It's not the best place I've ever stayed, but it cost about 1/5 of that place and we all slept just as soundly.
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What a Disappointment
07/09/2007The service desk was slow and they did not offer any information to any pluses of the hotel (i.e. restuarant/bar/pool/etc.) so we read the information book ...
The service desk was slow and they did not offer any information to any pluses of the hotel (i.e. restuarant/bar/pool/etc.) So we read the information book in the room, however, it was not up to date and the pool that should have been open til 11 was locked at 10. The rooms furniture was pretty but very dinged up. Someone tried to enter the room 3 times around midnight and housekeeping thru the ENTIRE morning! Finally I woke up to find $10 in tax fees had been added to my bill with no mention of that at purchase.
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