Reviews
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Nice Upgrade from standard rooms
09/30/2009Very pleasant stay at this inn. rooms were fresh and spacious. staff were friendly and helpful. location was great for our needs. no problems at all with our visit to ...
Very pleasant stay at this Inn. Rooms were fresh and spacious. Staff were friendly and helpful. Location was great for our needs. No problems at all with our visit to Franklin. This hotel is an old budget inn, but has been well cared for. Thanks for all the extras. We love the wireless highspeed internet and the breakfast.
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Day staff
11/03/2008Day staff was really friendly with positive attitude. they were good to point out interesting sites about the historic features of ...
Day staff was really friendly with positive attitude. They were good to point out interesting sites about the historic features of Franklin
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Nice place, clean pool
09/30/2008Stayed here while waiting to close on a house. had our dog with us for four days, and thought the staff was helpful and friendly. very clean room (had a ...
Stayed here while waiting to close on a house. Had our dog with us for four days, and thought the staff was helpful and friendly. Very clean room (had a suite). Lots of breakfast choices.
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Hotel Inconvenience
08/07/2008We used the hotel to attend a family wedding. upon arival, our room wasn't ready and they were unwilling to give us any other room available in order for ...
We used the hotel to attend a family wedding. Upon arival, our room wasn't ready and they were unwilling to give us any other room available in order for us to dress for the wedding. Even after explaing our situation and the fact that we couldn't wait 2 1/2 more hours for the room to be cleaned, the lady on duty still made no attempt to come up with a solution for us. We offered to take a smaller room but she refused to budge. We talked to the cleaning staff and they were willing to clean our room sooner in order but the receptionist on duty still refused to allow it. She was totally unsympathetic or helpful and showed no care for our plight. I don't care how wonderful a hotel is, if they treat me like dirt, I'd rather pay more and go somewhere else that will at least appear to work with me. We had to leave for the wedding hot and dressed in our travel clothes since the hotel bathroom was a filthy mess. Also upon arrival, their front parking lot was begin resurfaced on a weekend and you had to park in back and walk totally around the building to enter through a back door. There were no signs to instruct guests how to get to the desk from the back and by the time you walked that far in 100 degree heat, you were overcome with the fumes of the tar. Overall, this hotel did not care about their image or inconvenience to their guests. It showed in every aspect of the hotel.
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Bedbugs
07/15/2008We have stayed at this hotel, for weeks at a time for about 8 years now while visiting family. it used to be a baymont but they sold it to ...
We have stayed at this hotel, for weeks at a time for about 8 years now while visiting family. It used to be a Baymont but they sold it to La Quinta. This would be a normal, run of the mill hotel except for BEDBUGS! My husband ended up with welts on his legs and arms, and my little boys with bite marks all over their waist, hips, and bottom. I saw some red ants in the pool area so I thought that they were in the towels, but then I got the bites too and I didn't go swimming. The room was much dirtier than the rooms we had in the past (mostly the carpet) although I think they were tryiIng to improve the property. DONT STAY HERE! I made my husband stop going to the pool before anyone thought he had some horrible skin disease.
