Reviews

• poor experience

  Submitted on: 10/01/2009

  We arrived very late in the day with no reservation and the receptionist quoted me a price for a two day stay in double room. i went back to the ...

  We arrived very late in the day with no reservation and the receptionist quoted me a price for a two day stay in double room. I went back to the car and came back with my wife and suitcases. Then another receptionist was at the counter. We proceeded with the check in and the price had jumped by dollars. I told him that I was just told differently by the other receptionist. He went to the back and then returned and said the difference is for the second person. Very poor way of handle customers and it doesn't make any sense why someone would change extra for a second person in a double room. Of course we left and checked into the Sheraton near by. Hotel business is all about service and customer satisfaction. I will never return there again.

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