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$130.00 a Night and no towels
02/05/2008We booked this room because it was a suite with a seprate bedroom and a complete kitchen, just what we needed for a longer stay. before even booking this room, ...
We booked this room because it was a suite with a seprate bedroom and a complete kitchen, just what we needed for a longer stay. Before even booking this room, we called the hotel directly to be assured that the room eas handicap accesible, sure it is, all rooms are. Ok they sold us. Upon arrival we were given the room key for the second floorm well gyess what NO ELEVATORS! So much for the handicap. We had to climb steps with 5 suit cases and medical equipment. After getting in the room, we needed something to drink, no clean glasses in the room at all, they had been loaded in the dishwasher and were dirty, someone forgot to turn it on! The first night we got No sleep, seems someone kept pulling the fire alarm all night and we had to keep getting evacuated. The second night, the heater on the wall kept falling off into the floor scaring us all night. Those are big vents to fall unexpectantly. By the next day, we were to tired for anything. We were here to be reunited with family we hadnt seen in 45 years. The entire 5 days we stayed there, the room never got cleaned. If you had to go down and ask for towels, the clerk would get rude because they had to go up the stairs to get them, they should have been handicapped and had to do it. We will never stay there again. For the $700.00 they charged, you would have atleast thought they could hire a DISHWASHER.
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SELF
The price was quoted to me at *, but when i check ed in since i was not government the price went up *!! for a basic room!! not fair!!!
THE PRICE WAS QUOTED TO ME AT *, BUT WHEN I CHECK ED IN SINCE I WAS NOT GOVERNMENT THE PRICE WENT UP *!! FOR A BASIC ROOM!! NOT FAIR!!!
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