Important Hotel Information
- Resort Fee includes gratuity for housekeeping, dining personnel, phone access charges, internet access, daily newspaper, and on-property transportation to and from daily activities
Reviews
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Not Worth The Money
03/16/2009I went there with a business group and was very disappointed. there were dead ladybugs in all of the windows, hairs in the bathroom from the previous guest, and the ...
I went there with a business group and was very disappointed. There were dead ladybugs in all of the windows, hairs in the bathroom from the previous guest, and the walls were like paper where I could actually hear another guest talk about taking their prescriptions before bed. My husband and I asked for another room and we were turned down. The next day, we went to breakfast and had the buffet. When we got the check, they charged $25 per person and then an 18% service charge on top of other fees. The food was great, but the cost was excessive. Last but not least, do not go to the Jefferson Pools. It is just gross! They have not touched the facility since Jefferson left there. (I am not joking.) You could see through the floors and the walls to the outside. In the changing rooms, the pegs to hold clothes had all fallen off because of age and mold. That paled in comparison to the roof where it has actually come apart and you could see the rusty nails from the boards. That is only toped by the horrible smell of mold. Overall, this hotel is in need of a major upgrade!
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Hotel in Decline
09/04/2007We've stayed at the homestead several times over the past five years and it is a hotel in clear decline. the service was terrible. we did not receive the ...
We've stayed at The Homestead several times over the past five years and it is a hotel in clear decline. The service was terrible. We did not receive the room we reserved and after we were promised that it would be corrected, the front desk indicated that it wasn't even aware of the problem the next day. The room needed maintenance and the cleanliness was not consistent with a $* per night room. The food was mediocre, at best, although the room service was prompt. The spa was, as always, first rate, but the rest of the hotel is showing its age.
We've noticed that, since the hotel began pushing an affiliated residential development, it has taken on a "club house" approach, with little attention to hotel guests.
There are many other superior alternatives in the region, including the Greenbrier Hotel in Lewisburg, West Virginia; Nemacolin Woodlands Resort in Farmington, Pennsylvania; and Keswick Hall in Charlottesville, Virginia, any of which will provide a better experience for comparable rates.
We had planned to stay two extra days and had dinner reservations to celebrate our wedding anniversary, but we were so displeased with the hotel that we checked out two days early. I noticed a number of other guests who were likewise complaining about the decline in this hotel, as well as its tendency to place unauthorized charges on one's bill. Indeed, although breakfast was part of our package, the hotel tried to charge us for breakfast on our last day and then deducted it from our bill marking it "guest not happy" as if it was our fault. Of course, any guest would be unhappy to get stuck with a charge for an item that was supposed to be free.
In any event, if you are thinking about staying at The Homestead, don't. -
beautiful but expensive
06/26/2006Tucked away in the mountains, the homestead is a great romatic getaway ! eating at sam sneads restaurant is a must ! for the high price, i expected exquisite rooms. they were ...
Tucked away in the mountains, the homestead is a great romatic getaway ! Eating at Sam Sneads Restaurant is a must ! For the high price, I expected exquisite rooms. They were quaint but needed fixed up, expecially in the bathrooms. While it's an AMAZING place, $* per PERSON per room is a bit much.
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