Reviews

• Ups and Downs

  Submitted on: 01/05/2009

  The pool was probably the warmest one and nicest one of the four that we stayed in on our trip. the room was clean. the breakfast was good. the bed ...

  The pool was probably the warmest one and nicest one of the four that we stayed in on our trip. The room was clean. The breakfast was good. The bed was crappy. It like sloped downhill. Our room was clean. My mom is super picky and she liked this hotel a lot, except for the bed. This is the only hotel where they had the pull out couch was actually made up and it all everything looked clean and fresh on the pull out. The bathroom was clean.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
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• smoky room, terrible customer service

  Submitted on: 07/30/2007

  I stayed here in july 2007.my room, which was supposed to be non-smoking, smelt of tobacco smoke.
  when i called the front desk, they said they were ...

  I stayed here in July 2007.My room, which was supposed to be non-smoking, smelt of tobacco smoke.
  When I called the front desk, they said they were too busy to come and check it out. I spoke to the manager and he told me he did not believe me, without anyone having come out to the room to check out my compliant.
  I requested to be relocated to a different room, but was told none was available. The manager was extremely rude and condescending.
  I really regret staying at this hotel and will avoid this chain in future

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
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